Dalia abdel aziz mohamed

Customer Service SpecialistFull Time

• Job Details:Import and export operations

Import SpecialistFull Time

• Job Details:-IMPORT FREIGHT EXECUTIVE 1. checking market rates with carriers and agents and offer best rates for clients 2. Respond to customers inquiries regarding prices and type of service and how to provide an integrated logistics 3. Coordinate with Agents to arrange BKG and issuing BLs 4. open a file for each operation and maintain needed Docs in it 5. Handle Imo cargo 6. Arrange and handling BKG for FCL , LCL and Air Shipments 7. Preparing Release letters 8. Following up the shipment and asking for required documents and revising them 9.Following up sending documents from shipper to customer 10. Daily follow to all opened operations and send update to clients and top managers

Operations SpecialistFull Time

• Job Details:1.Check reroutes freight as needed to meet demands and minimize costs &to increase Co. profit share. 2.Keep a Soft & Hard record for each Job & offer. Receive the shipping declarations from customers and Book with Carriers, Agents. 3.Co-Ordinate with customers & Customs Broker to arrange/prepare the shipment Documents for Customs Declarations. 4.Handle the IMCO cargo handling, OIL field equipment handling. 5.Prepare the final shipping declarations; follow VGM processes with Clients& Carriers. 6.Follow up and review OBLs drafts & Issuing HBLs. 7.Follow up all opened operations & to provide the clients with the requested information About the status of their cargo on daily basis. 8.Handle Import & Export, (Ocean, Air, Inland) FCL & LCL, Sending Pre Alerts to related parties, (International &Domestic). 9.Follow up the Carriers and sub-contractor invoices and compare it with our agreed rates. 10.Issue payment requests to the accounting department attached with related invoices. 11.Receive shipment original documents. 12.Issue a Job account & presented to account department to issue co. invoices. 13.Send a weekly operation report to the responsible Manager. 14.Follow up client’s claims with carriers & to 15.prepare the requested documents to be presented to co. Legal departments if needed.