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Dalia Ibrahim Zaki

Projects Adminstrator at IBM-Egypt

Maadi, Cairo, Egypt

Work Experience

  • Projects AdminstratorFull Time

    IBM-Egypt

    Feb 2016 - Present -9 yrs, 5 months

    • Job Details:Handling a number of functions involved in the continued operations of IBM enterprise. • Acting in an office management capacity, • Performing tasks necessary to keep a project running smoothly, such as records keeping, resource coordination, scheduling, and ensuring compliance with government and safety regulations. • Working on many different projects in a variety of capacities. • May working in an office or at a remote location,.Depending on the size and scope of a project • Responsible for all operations or only a portion, reporting to an overseeing project manager. • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. • Adjusts content of sales presentations by studying the type of sales outlet or trade factor. • Focuses sales efforts by studying existing and potential volume of dealers. • Submits orders by referring to price lists and product literature. • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
  • GTS Leaders Admin – HR SpecialistFull Time

    IBM

    Sep 2015 - Jan 2016 -4 months

    • Job Details:Word processing, Audio and copy typing, Letter writing; • Dealing with telephone and email enquiries; • Creating and maintaining filing systems; • Scheduling and attending meetings, creating agendas and taking minutes - shorthand may be required; • Organising travel for staff. • Devising and maintaining office systems; • Booking rooms and conference facilities; • Maintains the work structure by updating job requirements and job descriptions • Prepares employees for assignments by establishing and conducting orientation and training programs • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. • Keeping diaries and arranging appointments; • Contributes to team effort by accomplishing related results as needed.
  • Executive managerFreelance / Project

    Champions

    Sep 2012 - Aug 2015 -2 yrs, 11 months

    • Job Details:Intelligent reservation agent with huge experience in making and confirming reservations for campers. Strong interpersonal and communication skills. Provide a safe and fun environment for campers Stay with campers and performing the duties of a leader which include, supervising and leading all aspects of camp life • Agent for PGL travel LTD organizing camps to UK and France. • Organizing conferences and exhibitions for other companies
  • Executive Manager for the Swimming schoolFull Time

    El Rehab club

    Sep 2010 - Sep 2012 -2 yrs

    • Job Details:• Managing swimming academy • Managing the academy Membership • Customer Service Received several Customer Commendations and retention. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. • Liaising between the administration office and the Technical departement • Organizing marketing, advertising, events, competitions for the school
  • Education

    • BA in Journalism

      Cairo University (CU)

      Jan 1991 - Jan 1995 - 4 yr

    • High School - Thanaweya Amma

      Saint Vincent de paul

      Jan 1991 

    Achievements

    To obtain a challenging post at a reputable organization that will utilize both educational background and professional experience to contribute to the organization's noble and humanitarian goals and simultaneously provide excellent opportunities for career development and personal growth.

    Skills

    • Microsoft Word
    • Microsoft Powerpoint
    • Microsoft Outlook
    • Leisure and camping
    • Microsoft Excel
    • Public relation
    • Customer Services
    • Marketting
    • journalism

    Languages

    • French

      Fluent
    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Alliance Francaise

      Centre Culturel Francaise·1990
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