Dalia Abd Elhamid Rady
Operations Specialist at Depi
Mansoura, Dakahlia, EgyptWork Experience
Depi
Jul 2023 - Present -1 yr, 4 months
Egypt
- Job Details:Coordinated initiatives by liaising with lecturers and students to resolve academic and administrative issues. Oversaw lecture schedules, managed assignment uploads, and facilitated online exams. Led the follow-up team, resolving shipment issues with logistics partners. Ensured timely deliveries and optimized shipping operations for efficiency.
Harvest Training Center
Jun 2023 - May 2024 -11 months
Egypt
- Job Details:Managed course bookings, addressed customer inquiries, and ensured sales targets were met. Provided exceptional customer support, enhancing client satisfaction and retention.
Medical Marketing Agency
Jan 2014 - Dec 2014 -11 months
Egypt
- Job Details:Managed and motivated a telesales team, driving them to meet and exceed monthly sales targets. Conducted telemarketing campaigns for cosmetic products, fostering strong client relationships.