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Dalia Mohamed Mohamed Rashad

Customer Service Representative at Majoral

Zaher, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Informa Markets

    Sep 2021 - Present -3 yrs, 10 months

    Egypt , Cairo

    • Customer Service RepresentativeFull Time

      Majoral

      Aug 2019 - Present -5 yrs, 11 months

      Egypt , Cairo

      • Job Details:Uber account, back office, IRT agent
    • HR RecruierInternship

      Talent Recruiters

      Apr 2019 - Jun 2019 -2 months

      Egypt , Cairo

      • Job Details:screening,sourcing, phone interviews
    • Customer Service RepresentativeFull Time

      EPS- Egyptian Business school

      Oct 2018 - Nov 2018 -1 month

      Egypt , Cairo

      • Job Details:helping customers in front disk , replay customers phone calls for more information , coordinate learning place
    • Education

      • Bachelor's Degree in accounting

        Ain Shams University (ASU)

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Thanaweya Amma

        elabassia el sanawaya banat

        Jan 2011 

      Activities

      • delegent at s.m.s

        Student Activity

        Jan 2012 - Jun 2012 -5 months

      Skills

      • Mass Hiring
      • word
      • Adobe Photoshop
      • excel
      • Customer Service

      Languages

      • English

        Advanced

      Training & Certifications

      • Human Resource Management Fundamentals certificate

        HCC - Human Capital Community·2019
      • Human Resource Management Fundamentals certificate

        Hcc - Human Capital Community·2019
      • Human Resources management

        Inar Foundation ·2018
      • Public Relations

        Resala organization ·2018
      • E-Marketing diploma

        masr el-Gidida library ·2017
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