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Dalia Mohamed Mohamed

Operations Manager at Easy fit

Salam City, Cairo, Egypt

Work Experience

  • Operations ManagerFull Time

    Easy fit

    Aug 2020 - Present -4 yrs, 11 months

    Egypt , Cairo

    • Job Details:Formulating the Joint Annual Business Plan for each year basis the market benchmark, growth targets and planned improvement measures along with the brand principal • Planning & Developing new launches for the Egypt Market in line with market trends. • P&L Management: Ensuring delivery on all core KPIs: Sales, Gross Profit %, Average Value , Conversion, Average Selling Price, Weekly Stock Cover and cost control. • Planning & development of Marketing campaigns for Easy fit– Digital & Influencer campaigns. • Planning the promotion calendar on annual/ quarterly basis keeping in mind growth target/ competition/ market situation. • Inventory Management: Planning the refills/ new launches in line with the brand targets and ensuring high inventory turns • Directly managing a team of 20+ Back End & front ends teams (Merchandisers, Logistics, Graphic Designer, Trainers. • Evaluating the Monthly Plan with the team along with store structures. • Actively part of recruitments for store teams & store managers team for Inglot. • New Store Opening: Actively involved in new store projects - from reviewing and finalizing the site, •finalizing the store/ category layout, coordination with projects team and ensure availability of stock, testers, fixtures & staff.
  • R&d ManagerFull Time

    Office Express

    Nov 2019 - Sep 2020 -10 months

    Egypt , Cairo

    • Job Details:Sales & Customer Service • Responsible for Production ,Disturbution, Sales & performance • Conduct Daily Team meetings on a daily/ weekly basis on achievements, individual performance, sales & customer service trainings, product knowledge • Identify current and future customer requirements by establishing rapport with potential and actual customers. • Implement sales promotion, and product display plans, analyze success rate of promotions, suggest for future promotions to other customers • Create in branch excitement with innovative & creative new display ideas • Observe and know the competition, compare pricing, selection of other brands customer service and stay updated with market trends • Ensure customer service standards excellence and consistently Inventory Management: • Monitor fast and slow moving stocks and initiate action to maximize sales, suggest pricing for clearance of ageing stocks, reduce damage stocks and minimize stock loss • Ensure stock ageing is below 90days, inventory level is below 4o days of sales budgets, and zero discrepancy in stock Team Management • Ensure consistent staff performance by coaching, counseling, disciplining; planning, monitoring, and appraising performance results • Responsible for role delivery and development of branch Managers
  • Store ManagerFull Time

    Retail group Egypt

    Feb 2016 - Nov 2019 -3 yrs, 9 months

    Egypt , Cairo

    • Education

      • College Diploma in Strategic management

        Arab Academy for science and technology

        Jan 2022 - Jan 2023 - 1 Year

      • Bachelor's Degree in Bussines

        Helwan University

        Jan 2019 

      Skills

      • Sales
      • Inventory Control
      • Retail Sales
      • Inventory Management
      • Communication
      • Customer Service
      • Planning
      • Business Development
      • Management

      Languages

      • English

        Intermediate

      Training & Certifications

      • Business administration development

        Arab Academy for Science, Technology and Maritime Transport·2022
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