Dalia Mansour

Senior International Partnerships OfficerFull Time

• Job Details:Responsible for developing and managing strategic partnerships with international foundations, grant-making organizations, and sponsors to support Al-Nas Hospital's projects and initiatives. This position involves identifying funding opportunities, cultivating relationships with key stakeholders, and ensuring successful grant acquisition and project implementation.

Organizational Development ManagerFull Time

• Job Details:• Led the implementation of a new performance management system, resulting in a 15% improvement in employee satisfaction. • Developed and delivered leadership development workshops, equipping managers with the skills to improve communication and team collaboration. • Spearheaded the review and restructuring of the organizational chart, optimizing workflow and efficiency across departments. • Increased female to male headcount ratio by 8% compared to 5% in the previous year. • Turnover ratio is decreased from 5% to 8 %. • Developed and implemented talent acquisition strategies, partnered with hiring managers, oversaw the recruitment process, managed job offers negotiations, and developed succession planning strategies. Collected and analyzed workforce data and developed HR analytics dashboards. Utilized data to demonstrate the impact of HR programs on the organization. • Stayed up-to-date on industry trends, conducted research and analysis to support strategic HR decisions, prepared and managed HR budgets, and developed talent programs that supported research and development activities.

North Africa Cluster HR Operations AdvisorFull Time

• Job Details: Regional Recruitment (MENA): o Strengthen organization capability by building a staffing pipeline including, skills and time to hire partnered with stakeholders. o Conduct interviews and prepare job offers. o Assess the recruitment process, detect any hiring flaws, and suggest solutions.  Performance Management: o Strategically design and implement performance development plans. o Define departmental and individual KPIs and insure it is reflected on performance reviews. o Lead regular discussions with all departments’ managers to maintain effective HR business partnering support.  Employee Relations: o Manage and resolve complex employee relations issues. o Conduct professional and objective investigations on Grievances and Escalations. o Handle the communication with the legal counselor to ensure all policies comply with labor law.  Compensation and benefits: o Supervise health insurance (vendor agreement, invoicing, and complaints management). o Maintain the implementation of the annual reward system. o Handle the communication with the salary survey consultant. o Responsible for Social insurance management and reconciliation.  Learning and Development: o Spearhead individual development plans, considering the Training Need Assessment (TNA), and Return on Investment (ROI). o Coach and develop managers’ leadership skills through using the latest development approaches. o Deliver any needed internal HR training or presentations. o Plan and apply the induction program and supervise the on-boarding process.  Others: o Excellent SAP, Success Factors and MENA HR knowledge. o Ensure that HR functions are complied with the Global British council's EDI (Equality, Diversity & Inclusion) policies & global audit requirements. o Local Staff Engagement Team member.