DK

Dalia Khedr

Floor support

Maadi, Cairo, Egypt

Work Experience

  • Floor supportFull Time

    Vodafone Ireland

    Jan 2021 - Jan 2022 -1 yr

    Egypt

    • BAT testerFull Time

      Vodafone Ireland

      Feb 2020 - Feb 2021 -1 yr

      Egypt , Cairo

      • Job Details:Worked on mapping new processes to be implemented in a new system, then as a business acceptance testing tester (BAT tester) throughout the testing environment till the production of the new system spotting all issues and bugs then raising it to be sorted.
    • Customer Service RepresentativeFull Time

      Vodafone Ireland

      Jun 2019 - Apr 2020 -10 months

      Egypt , Cairo

      • Job Details:Customer care service representative, sorting out billing and technical problems. Also acting as a sales agent getting upgrades for customers
    • Customer service representativeFull Time

      Vodafone UK

      Jun 2018 - Sep 2018 -3 months

      • Education

        • Bachelor's Degree in English language and literature

          Cairo University (CU)

          Jan 2019 

        Skills

        • Lots of skills related to handling customers
        • Handmade

        Languages

        • English

          Fluent
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