DG

Dalia Gomaa

Guest Relations Executive at OceanAir Travels

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Guest Relations ExecutiveFull Time

    OceanAir Travels

    Feb 2023 - Present -2 yrs, 5 months

    • Job Details:As guest relations agent I'm responsible for providing exceptional customer service to guests.I'm tasked with a wide variety of responsibilities, including: listening to and managing all customer complaints and concerns. Besides, Managing guests' experiences, ensuring guests have a pleasant experience. Further, anticipate guest needs and respond to their inquiries and needs.
  • Education

    • Bachelor's Degree in English language and literature

      Cairo University (CU)

      Jan 2023 

    Skills

    • Customer Service
    • Public Relations (PR)
    • Culture Management
    • Creative Writing

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • Spanish

      Intermediate

    Training & Certifications

    • Logical and critical thinking

      The university of Auckland·2022
    • Communicating across cultures

      British council·2021
    • Academic writing in English

      Reading university, UK·2021
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