Dalia Ezzat Sobhi

Senior Executive Assistant - International & Local Exhibitions Manager - EGYCOPP Account ManagerFull Time

• Job Details:Providing Comprehensive support to the CEO & Board of Directors by: • Complete a variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports. • Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. • Act as a liaison and provide support to the Board of Directors by Arrange and handle all logistics for Board meetings and events, schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. • Provide event management support as requested. • Provide hospitality to all guests and help to create a welcoming environment. International and Local Exhibitions Manager: • Preparing a year-by-year Exhibitions Calendar in Africa – the Middle East and Europe, to have a general view. • Collecting all data related to the selected Exhibitions of the year, by contacting the Organizer to have (the participation Fees, the available locations, the Quotation of the Bare space or the Turn Key Booth, the insurance Fees, and all the needed documents) • In the Case of Constructing a custom maid booth, collecting Quotations from different Booth Constructor agencies from different countries such as (Turkey, Poland, KSA, Dubai, Italy, Germany … etc.) • Preparing a General Budget for the selected Exhibitions of the year, including (the Participation Fees, Booth Construction, Flight Ticket, Accommodation, and any extra expenses) • After the Final decision, preparing the contract to be Signed by the Chairman, to proceed with the payment. • Preparing all the Documents needed for visa application if needed. • Executing all the reservations such as (Flight Tickets, transportation, and Hotel accommodation) • Working with the Design department to prepare all the Media Artworks needed for the Exhibition such as (Brochure, Fliers, Banners, Roll ups, Videos … etc.) • Working with the development department and the Warehouse department to prepare all the product Samples needed for the Exhibition and that ready before the Exhibition Date.

Senior Executive Assistant, Public Relation & Customer ServicesFull Time

• Job Details:Providing Comprehensive support to the CEO & Board of Directors by: • Acting as the first point of contact for the CEO, proactively & promptly reviewing & tracking incoming inquiries such as emails, requested offers, quotation, invitations, complaints, and correspondence, responding directly or advising on responses to the CEO, providing Clarity of outcomes/actions. • Provide sophisticated calendar management for CEO, by determining the urgency and nature of requests, making necessary arrangements, and resolving time conflicts. Organize and schedule meetings with employees and external stakeholders. May attend meetings with the CEO to record meeting outcomes and follow-up actions. • Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. • Act as a liaison and provide support to the Board of Directors by Arrange and handle all logistics for Board meetings and events, schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. • Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, translations (Italian & French to English and/or Arabic, and English to Arabic) and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports. • Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed. • Provide event management support as requested. • Provide hospitality to all guests and help to create a welcoming environment. • Answer main phone line and respond to inquiries. • Process and distribute daily mail. • Invest in building long-lasting relationships both externally and internally. Customer Service Consultants: • Being the Point of Contact & Handling all incoming/outgoing calls. • Provide proper information to customers with complete and comprehensive understanding of products and services. • Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction. • Handle and solve all inquiries, requests and complaints received via all channels available (Phone, E-Mail, Whats app). • Communicate with other departments all relevant customer inquiries.

Admission supervisorFull Time

• Job Details:• Managed the new comer's registration and orientation of the school. • Created the yearly report and the yearly comparison about the students situation "In and out and new comer number" • Represented the school at regional conferences and education shows.