Dalia Ezz

L&D ConsultantFull Time

• Job Details:Support the development, promotion, delivery and evaluation of the L&D plan as part of the People Strategy, linked to the business strategy that provides ROI. • Developing and delivering new training programs • Creating training manuals, curricula, trainer guides, and other instructional materials • Training Middle Management (Trainers,QAAs, SMEs, and Team Leaders) • Provide consultation to upper management (Operational leads, Training Leads, and QAA Leads) • Build strong stakeholder relationships • Deliver L&D initiatives with functional teams and directorates, with direction and advice from the Head of the Cluster Operational Excellence Manager. • Deliver and support the full life-cycle of L&D services from needs analysis through to evaluation. • Deliver, promote and manage a range of L&D solutions, products and courses working with internal communications, internal stakeholders, subject-matter experts and the wider HR team. • Measure and evaluate all L&D initiatives and proactively assess value and recommendations for continuous improvement, and to ensure effectiveness and efficiency • Identify, liaise and work with 3rd party providers on the preferred supplier list for delivery of L&D products. • Manage all L&D costs against budget alongside the Cluster Operational Excellence Manager • Review annual training needs across UX Centers and delivery of the annual performance review cycle • Develop and implement on-line L&D learning solutions accessible for all employees. • Work with the wider HR team to identify and influence the review, development and integration of relevant UX Centers policies and processes which deliver continuous improvement in people capability. • Contribute to UX Centers management information and deliver improvements to L&D reporting • Ensure that L&D is accessible for all and deliver improvements to the service on behalf of UX Centers across all three locations; Cairo, Alex, and Dominican Republic.

L&D ConsultantFull Time