Dalia Fady Abd El Hady

Process Management SupervisorFull Time

• Job Details:- Develop processes for governmental and IOT projects - Develop customer centric processes for newly launched postpaid and prepaid mobile services - Reviewi warehouse processes and recommending improvements -Supervise teams to ensure the execution of day to day work assignments are accomplished on time and within given requirements / standards. - Lead the development of team to ensure service standards and capabilities are continually improved and upgraded - Suggest improvement of the QMS templates for continual alignment with business needs changes. - Develop companywide documentation and standardization for TEData policies, processes and business forms taking into consideration the established quality standards and best practices. - Analyze internal and external audit results and process performance measurements to discover areas of improvement - Implement process initiatives in coordination with process owners and activity managers as per business priorities and in line with TEData quality objectives to enhance the QMS on a continual basis.

Process Management Senior SpecialistFull Time

• Job Details:Develop marketing processes, documenting HR policies , developing sales process for different data offerings, review supply chain and quality management and control processes Draw and document business processes based on adopted standards (e.g eTOM) for all TEData functions. archive the documented processes - Ensure version control for all archived processes. -Analyze and document business requirements in coordination with business users.

Process Management Senior SpecialistFull Time

• Job Details:-Draw and document business processes based on adopted standards e.g (eTOM) for all TEdata functions . -Archive the documented processes -Ensure version control for all archived processes. -Analyze and document business requirements in coordination with business users . -Document and participate in coordination with business users in system acceptance tests.