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Dalal Elsafi
Front Office Executive
Riyadh, Saudi ArabiaWork Experience
Leap
Feb 2024 - Sep 2025 -1 yr, 7 months
Saudi Arabia
- Job Details:Provided on-site support during Leap 2025, one of the largest tech conferences in the region, attended by 50,000+ participants. Assisted with attendee registration, guiding participants and ensuring a smooth check-in process. Helped manage crowd flow and provided directions to attendees, contributing to a positive event experience. Supported the event team with minor logistical tasks, such as distributing materials and addressing basic attendee inquiries.
Royal Dental Center & Fedail Hospital
Mar 2021 - Jun 2022 -1 yr, 3 months
Sudan
- Job Details:Greet and assist patients and visitors, answer and direct calls, and provide information. Schedule and confirm patient appointments, manage check-ins and check-outs, and handle necessary paperwork. Collect and verify patient information, process billing and insurance details, and maintain accurate records.
Zain (Telecommunication)
Dec 2019 - Nov 2020 -11 months
Sudan
- Job Details:Answer and handle a high volume of inbound and outbound calls, providing excellent customer service. Address customer inquiries, complaints, and support requests, resolving issues promptly and efficiently. Document call details and customer interactions in the company's database, ensuring accurate records.
Education
Bachelor's Degree in Environmental Studies
Al-Neelain UniversityJan 2014