Basic Info

Bassem Zayed Daba

More than 15 years

Alexandria, Egypt

Master's Degree

Senior Management

Work Experience

IT Operation and Support Director /IT Manager at Al- watania information systems

Experience Details

IT Operation and Support Director /IT Manager

Operations/Management

Manager

Primary responsibilities:

• Product & Solution Selections (Hardware & Software)
• Business software implementation and management
• Network Design and Implementation
• Hyper converged solution and private cloud solutions
• Network Operations, Maintenance, Administration
• Controlling & Administering Al Watania Group ERP Systems SAP
• Implementing SAP solutions , SAP FIORI, SAP GRC, ESS/MSS
• Designing and maintaining Remote access and terminal access solution.
• Manage Database Maintenance and administration.
• Manage Cluster implementation and design for database system
• Developing and Implementing Polices for Risk Management, Backup procedures, and High Availability Planning.
• Manage hiring information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
• Control the computer systems budgets and expenditures
• Designing Implementing and Policing Service Desk Systems (ITIL Based)

Key achievements:
• ERP projects Implementation (Project Team Member/ Technical Project Manager) SAGE ERP / SAP ERP
• SAP TDMS implementation project
• SAP UX Experience Project / SAP FIORI Project HCM (Self Services)
• SAP Solution Manager Implementation Project / Operation
• SAP CBTA Solution
• SAP HANA Design/Implementation projects/ SAP HANA HA Design Implementation
• SAP GRC Access control implementation
• HR Projects Implementation
• Virtualization, Virtualized Data Center Implementation and Operation
• Data Center Project, Design, planning, and implementation. Design Fault tolerance systems, Database cluster implementation
• DR Solution Design and Implementation and operation
• DataDomain Backup project/ HA
• Recovery Point / EMC Data Replication Project /HA
• IP Telephony projects / Lync 2013 Collaboration project / Polycom Telephony solutions

• Data Center Power project implementation using APC Enterprise UPS power protection systems
• Microsoft Active Directory implementation (Forest/Domains/Sub Domains)
• Microsoft terminal service projects implementation, Farm Installation, configuration and administration including fault tolerance and load balance servers using Microsoft Load Balance.
• Citrix Presentation servers projects Access Farm include farm design implementation and fault tolerance and load balance using Citrix presentation servers.
• WAN implementation projects covering different geographical Area around the kingdom using Frame Relay technologies, Satellite links and Microwave links and IPVPN.
• Security projects, Firewall design and implementation using Industries Standards (NetScreen Firewall Systems)/ JUNIPER and PaloAlto Security Devices including VPN implementation Point to point and Point to Multipoint, .
• eMail system projects implementation using Microsoft Exchange 2000/2003/2007/2010 Servers with Internet Integration High Availability.
• Backup Systems projects for Database, ERP and Email System using Industries Standard backup solutions and software (Symantec Backup Exec Systems), EMC Data Domain


Company Details

Al- watania information systems

Riyadh, Saudi Arabia

51-100 employees

Information Technology Services

http://www.wits.me

Oct 2002 to present (15 years 3 months)
Technical Instructor at Sita Technical Education and Support Center

Experience Details

Technical Instructor

Training/Instructor

Experienced (Non-Manager)

Primary responsibilities:

• Microsoft Instructor providing training for Specialized Microsoft certification such as MCSE, MCSD, MCDBA
• Implementing and Designing Microsoft Based Systems including Databases and Domains
• Implementing Cisco Based Network including Customer Training

Main Achievements:
• Providing Certified Training for more different IT
• Candidate from different companies around the Kingdom
• Upgrading The Specialized Medical Center Hospital Networking Systems from Windows NT4 systems to Windows 2000 Systems
• Upgrading The Specialized Medical Center Hospital Email Systems from Exchange 5.5 to Exchange Windows 2000 Systems
• Technical training in Motorola Vinegar Router Systems.


Company Details

Sita Technical Education and Support Center (multinational)

Riyadh, Saudi Arabia

More than 1000 employees

Computer and Network Security

http://www.sita.aero

Dec 2000 to Oct 2002 (1 year 10 months)
Technical Instructor at New Horizons Ltd. Microsoft Technical Education Center

Experience Details

Technical Instructor

Training/Instructor

Experienced (Non-Manager)

Primary responsibilities:

• Technical Training on Microsoft products including Windows 2000, Windows NT4, Exchange 5.5, Exchange 2000
• Providing Technical Training on Microsoft Certification Systems


Company Details

New Horizons Ltd. Microsoft Technical Education Center (multinational)

Alexandria, Egypt

More than 1000 employees

Information Technology Services

http://www.newhorizons.com

May 2000 to Dec 2000 (7 months)

Achievements


ERP projects Implementation (Project Team Member/ Technical Project Manager) SAGE ERP / SAP ERP
IP Telephony projects / Lync 2013 Collaboration project / Polycom Telephony solutions SAP TDMS implementation project
SAP UX Experience Project / SAP FIORI Project HCM (Self Services)/ HR Projects Implementation SAP Solution Manager Implementation Project / Operation
SAP CBTA Solution SAP HANA Design/Implementation projects/ SAP HANA HA Design Implementation
Virtualization, Virtualized Data Center Implementation and Operation
Data Center Project, Design, planning, and implementation. Design Fault tolerance systems, Database cluster implementation
DR Solution Design and Implementation and operation and DR policy and business continuity using enterprise solutions (Recovery Point / EMC Data Replication Project /HA /DataDomain)
Data Center project implementation /coolocation / relocation.




 Providing Certified Training for more different IT
 Candidate from different companies around the Kingdom
 Upgrading The Specialized Medical Center Hospital Networking Systems from Windows NT4 systems to Windows 2000 Systems
 Upgrading The Specialized Medical Center Hospital Email Systems from Exchange 5.5 to Exchange Windows 2000 Systems
 Technical training in Motorola Vinegar Router Systems.



 Technical Training on Microsoft products including Windows 2000, Windows NT4, Exchange 5.5, Exchange 2000
 Providing Technical Training on Microsoft Certification Systems.



Work Experience IT Director (O

Education

MBA in Business Administration

Education Details

MBA

Business Administration

School of Management, University of Leicester, UK, United Kingdom

B / Very Good / 75 - 85%

N/A

N/A

School of Management, University of Leicester, UK
2013 - 2016
High School - Other

High School Details

Other

Chemistry and botany

Egypt

1998

C / Good / 65 - 75%

N/A

Chemistry and botany
1998

Certifications

Certificate details

Bsc . Computing and information systems

May 2005

N/A

N/A

N/A

Goldsmiths college , University of London ,UK

External program

Certificate details

Certified Datacenter Expert

Jun 2011

N/A

N/A

N/A

Certified Datacenter Expert
Certified Datacenter Designer
Certified Datacenter manager

Certificate details

Cisco Technical Certification

Jan 2000

N/A

N/A

N/A

Cisco Technical Certification
Cisco Certified Network Associates (CCNA)
Cisco Certified Network Professional (CCNP

Certificate details

Microsoft Technical Certifications

Jan 1999

N/A

N/A

N/A

MCP , MCSE2000 , MCT 2000'2001'2002 and 2008-2012 , MCSD
Microsoft Certified Database Administrator

Certificate details

Master of Business Administration M B A

Aug 2016

Very good out of Excellent

N/A

N/A

School of Management, University of Leicester, UK

N/A

Training and Courses

Training/Course Details

Microsoft TechED Europe

Apr 2008

Barcelona

Professional Training & Events: • ITIL Foundation V3. • PMP. • BICSI Standards (Datacenter planning, Design, Operation). • Microsoft TechED Europe 2008 (Barcelona), 2009 (Germany) and 2012 (Netherland ) • SAP BASIS, SAP HANA • SAP IT Planning Workshops (Germany) • SAP UI UX experience workshop • SAP CBTA Workshop • SAP WPB Workshop • SAP Solution Manager • EMC Storage Design/Implementation • Recovery Point / EMC

Training/Course Details

Microsoft TechED Europe

May 2009

Germany

N/A

Jobseeker photo

Profile Skills and Keywords

ArabicBsc . Computing And Information SystemsBusiness AdministrationCertified Datacenter ExpertCisco Technical CertificationComputer And Network SecurityCreativeDiving ActivityERP, HR Applications, SAGE, SAPEnglishFrenchHead Of Network & Systems Dept. AL-Watania Information Systems Riyadh/Saudi ArabiaIT Director (Operation And Support In AL-Watania Information Systems Riyadh/Saudi ArabiaIT Operation And Support Director /IT ManagerIT Operation Policy Design , ImplementationIT PlanningInformation Technology ServicesLAN Design Implementation Using CISCO, Foundry Switches Series, VLANs ImplementationMBAManagementMaster Of Business Administration M B AMicrosoft TechED EuropeMicrosoft Technical CertificationsNetwork AdministratoNew Horizons Ltd. Microsoft Technical Education CenterOrganizerPresenterProblem SolverReadingSeaSenior System Engineer AL-Watania Information Systems Riyadh/Saudi ArabiaSita Technical Education And Support CenterSoft MusicTeam PlayerTechnical InstructorWAN Security Using Juniper FW / PaloAlto FW Products Series And Cisco IOS Based FW And IPS SystemsWalkingWorking In A Team Work

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

ERP, HR Applications, SAGE, SAP

ERP, HR Applications, SAGE, SAP

: Expert

: Extreme - I love it!

:

More than 7 years

LAN design implementation using CISCO, Foundry switches series, VLANs implementation

LAN design implementation using CISCO, Foundry switches series, VLANs implementation

: Expert

: Extreme - I love it!

:

More than 7 years

WAN security using Juniper FW / PaloAlto FW products series and Cisco IOS based FW and IPS systems

WAN security using Juniper FW / PaloAlto FW products series and Cisco IOS based FW and IPS systems

: Expert

: Extreme - I love it!

:

More than 7 years

IT planning

IT planning

: Expert

: Extreme - I love it!

:

More than 7 years

IT operation policy Design , Implementation

IT operation policy Design , Implementation

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

IT Director (Operation and Support In AL-Watania Information Systems Riyadh/Saudi Arabia

IT Director (Operation and Support In AL-Watania Information Systems Riyadh/Saudi Arabia

: Expert

: Medium

:

More than 7 years

Head of Network & Systems Dept. AL-Watania Information Systems Riyadh/Saudi Arabia

Head of Network & Systems Dept. AL-Watania Information Systems Riyadh/Saudi Arabia

: Expert

: Extreme - I love it!

:

5-7 years

Network Administrato

Network Administrato

: Expert

: Extreme - I love it!

:

1-3 years

Senior System Engineer AL-Watania Information Systems Riyadh/Saudi Arabia

Senior System Engineer AL-Watania Information Systems Riyadh/Saudi Arabia

: Advanced

: Extreme - I love it!

:

1-3 years

Technical Instructor

Technical Instructor

: Advanced

: High

:

1-3 years

Key Skills

Presenter, Creative, Organizer, Problem Solver, Team Player

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