Basic Info

Hisham El Sayed

Less than 1 year

6th of October City, Egypt

Bachelor's Degree

Entry level

Work Experience

Sales Force agent at SiriusXM Canada, at Stream, a company of Convergys

Experience Details

Sales Force agent

Sales/Retail, Customer Service/Support, Sports and Leisure

Entry Level

When I first started, I was a General Agent; i.e., handling queues bills, sales, technical issues, etc. After a few weeks (2-3) I was promoted to the Sales Force team, one of the best teams in the company. In this scope, I still handle general queues, but with a focus on sales.


Company Details

SiriusXM Canada, at Stream, a company of Convergys (multinational)

6th of October, Egypt

More than 1000 employees

Broadcasting and Film

http://www.convergys.com/

Sep 2015 to Jan 2016 (4 months)
Technical support at Vodafone International Services

Experience Details

Technical support

Customer Service/Support

Entry Level

I handle queries concerning technical issues, e.g: network issues at a given area; issues with handsets; internet problems, etc, in a professional and friendly way.


Company Details

Vodafone International Services (multinational)

6th of October, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Feb 2015 to Jul 2015 (5 months)

Education

Bachelor's Degree in English Language

Education Details

Bachelor's Degree

English Language

Ain Shams University, Egypt

C / Good / 65 - 75%

Translation; Drama; Poetry; Novel; Culture; Linguistics; Phonetics.

N/A

Ain Shams University
2006 - 2012
High School - American diploma

High School Details

American diploma

Pyramids language schools

Egypt

2005

A / Excellent / 85 -100%

I was in IGCSC stundent before, at Dar El Tarbia Language School.

Pyramids language schools
2005

Certifications

TOEFL
Jan 2010

Certificate details

TOEFL

Jan 2010

550 out of 577

N/A

N/A

Cairo University

I was applying for a one-year internship, sponsored by the America Embassy in Cairo.

Training and Courses

Training/Course Details

ICDL

Apr 2016

Russian Cultural Center in Egypt

N/A

Training/Course Details

Translation

Sep 2016

MITSCO for Translation and Training

Ongoing training.

Training/Course Details

Diploamtic Corps training

Apr 2014

ARTC (Arab Research and Training Center)

To help apply for the Ministry of Foreign Affairs.

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

Broadcasting And FilmBusiness DevelopmentCustomer ServiceCustomer-orientedDetails-orientedDiploamtic Corps TrainingEnglishEnglish LanguageHard WorkerHistoryICDLLanguagesMicrosoft WordPersistentReadingRetailSalesSales Force AgentScienceSiriusXM Canada, At Stream, A Company Of ConvergysSports And LeisureSupportSupportiveTOEFLTechnical SupportTelecommunicationsTranslationTravellingVodafone International ServicesWorld AffairsWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

ICDL

ICDL

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

English Language

English Language

: Expert

: Extreme - I love it!

:

More than 7 years

Translation

Translation

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Details-oriented, Persistent, Supportive

Online Presence

https://eg.linkedin.com/in/hisham-mahmoud-33a73b107https://www.facebook.com/hisham.mahmoud.560

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