DOHA FAWZY

hr specialistFull Time

• Job Details: Select the most effective recruitment channels and advertise open vacancies upon request with the supervision of Senior HR Generalist to attract the best talents in the market.  Scan and filter candidates C.Vs to choose the most qualified applicants for the job requirements to meet for an interview with a minimum of 6 CVs for each vacancy.  Interview and evaluate candidates Based on Competency framework to choose candidates who fit enough job requirements and company culture.  Arrange and follow up the technical interview for shortlisted candidates with the line managers to assure choosing the most technically qualified candidate.  Prepare and discuss job offers for the chosen candidates with the approval of HR, Line manager, and GM According to the Job grade and company policies due to the market.  Assisting in reporting the performance appraisal analysis to the HR manager on a quarterly bases to assess workforce overall performance.  Update Organization chart with the supervision of direct senior upon requested to match with business needs.  Update company job description in coordination with line managers upon needed and according to business needs.  Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)  Advertise job openings on company’s careers page, social media, job boards and internally  Provide shortlist of qualified candidates to hiring managers  Send job offer emails and answer queries about compensation and benefits

Customer service and hr coordinatorFull Time

• Job Details:• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. • Answer all customers’ inquiries through the telephone. • Attracts potential customers, users by answering product and service questions; suggesting information about other products and services over emails, phone calls or through social media accounts.

call center and screening cvsFull Time

• Job Details:• Managing large amounts of inbound and outbound calls in a timely manner. • Identifying customers’ needs, clarify information, research every issue and providing solutions . • Informs clients by explaining procedures; answering questions; providing information. • Input data into the company computer platform to keep each customer record updated. • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.