DS

DIna Sedky

Escalation Specialist at Fetchr contact centre

Ain Shams, Cairo, Egypt

Work Experience

  • Customer Service AgentFull Time

    fetchr

    Dec 2019 - Present -5 yrs, 7 months

    Egypt , Cairo

    • Customer experience executiveFull Time

      Fetchr

      Sep 2019 - Present -5 yrs, 10 months

      Egypt , Cairo

      • Escalation SpecialistFull Time

        Fetchr contact centre

        Sep 2018 - Present -6 yrs, 10 months

        • Telesales RepresentativeFull Time

          vodafone (wasla outsourcing)

          May 2017 - Oct 2017 -5 months

            • Education

            • Bachelor's Degree in Arts

              Ain Shams University (ASU)

              Jan 2018 

            Skills

            • Active Listening.
            • Adaptability.
            • Creative
            • Public Speaking.
            • Problem-solving.
            • organization
            • Decision Making.
            • Critical Thinking.
            • Time Management
            • Social Media
            View More

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            • Turkish

              Intermediate
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