
Dina Raouf georgy
SAP HR Consultant at Edita
Giza, EgyptWork Experience
Application Support EngineerFull Time
Apr 2007 - Dec 2012 -5 yrs, 8 months
Egypt , Giza
- Job Details: Manage, support and maintenance of ERP systems mainly purchasing, inventory, sales and finance. Working on Human Resources Management Paper-less environment project using Microsoft SharePoint designer and InfoPath. Support and manage ReQlogic V.7program, SharePoint workflow and InfoPath designer2010. Work on SharePoint 2010 to handle work flows and InfoPath requirements. Maintain excellent working relationships with SAP users of the systems at different managerial levels. Responsible for End user system Trainings & preparing the manual training materials for all projects. Provide operational support and resolve system issues setup. Analyze problems to identify problem areas and recommend resolution. Ensure follow-up with the client and provide seamless updates on open issues. Provide end user with support on complex technical issues. Share and spread knowledge throughout the support team. Continually seek research and recommend system enhancements and improvements. System replacements/update/modification should be considered as necessary. Owner for support and handling all customer issues related to ReQlogic system, InfoPath design and Terminal service. Manages all issues related to HR and MM documentation.
Deputy Human resources ManagerFull Time
- Job Details: Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Identify Org. chart, job analysis, staff vacancies and recruit, interview and select applicants. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Analyze training needs to develop new training programs or modify and improve existing programs. Review and evaluate training and apprenticeship programs for compliance with government standards. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Math and Science teacherFull Time
Teba international language school
Jan 2004 - Jan 2006 -2 yrs
Egypt , Giza
Education
College Diploma in Human Resources managment
American University in Cairo (AUC)Jan 2011 - Jan 2013 - 2 yr
commerce engish section in accounting and business administration
Ain Shams University (ASU)Jan 2000 - Jan 2004 - 4 yr
High School - Thanaweya Amma
Saint catherine language schoolJan 2000
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
T.O.T
CAIRO UNVERSITY·2013ICDL
Synergy·2009professional certificate in office management and business adinistration
Amercian unversity in cairo·2009