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Secretary

• Job Details:Managed executive schedules by organizing meetings, travel arrangements, and events, ensuring efficient time management and seamless coordination. Prepared and reviewed documents, reports, and presentations for executive meetings, maintaining confidentiality and accuracy. Acted as a primary liaison between executives and stakeholders, handling communications and maintaining strong professional relationships. Oversaw project support and office operations, including supply management and logistics coordination to ensure smooth workflows. Maintained discretion with sensitive information and utilized problem-solving skills to proactively address scheduling and operational challenges.

Customer Service Manager

• Job Details:Managed customer service team for efficient operations and exceptional service delivery. Developed and implemented customer service policies aligned with company objectives. Monitored metrics and trained staff to enhance performance and resolve issues promptly. Collaborated with departments to maintain seamless customer experiences. Utilized feedback and data to improve service delivery. Maintained accurate records of customer interactions and transactions. Ensured compliance with company policies and regulatory requirements.

Sales Person

• Job Details:Developed and implemented sales strategies to meet monthly targets. Led a small sales team, providing initial training and ongoing support. Conducted market research to identify potential clients and business opportunities. Managed customer relationships, ensuring high levels of satisfaction and addressing any issues promptly. Collaborated with the marketing team to create targeted sales campaigns.