Basic Info

Moataz Elshenawy

7 years

Giza, Egypt

Bachelor's Degree

Senior Management

Work Experience

Credit management Senior. at TE Data

Experience Details

Credit management Senior.

Accounting/Finance

Experienced (Non-Manager)

- Controlling Enterprise Customer’s credit.
- Reviewing customer’s renewals and modifying the wrong invoices by contacting the concerned department.
- Setting up meetings if needed to discuss any concern to achieve best customer satisfaction.
- Arranging collection visits to collect any due amounts through collection department.


Company Details

TE Data

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2012 to present (5 years)
Sales rep at Vodafone

Experience Details

Sales rep

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2011 to Apr 2012 (1 year 1 month)
Customer Services Rep. at Raya Contact Center (RCC)

Experience Details

Customer Services Rep.

Customer Service/Support

Entry Level

- Handling citizens calls and answer their queries.
- Sorting citizens issues and forwarding the feedback to the concerned
Departments in the Ministry of high education.
- Assisting citizens to make a full use of the Electronic gate of the
Egyptian Government online for G.C.E. Graduates needs.
- Assuring Satisfaction and full understanding of the advantages of using
The Electronic gate of the Egyptian Government online.


Company Details

Raya Contact Center (RCC)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2010 to Aug 2010 (2 months)
Sales Rep. at Omniat Telecommunication

Experience Details

Sales Rep.

Sales/Retail

Entry Level

- Handling customers to make deals.
- Making outbound calls to sell my service in the US market.
- Knowing the customer's needs and what they use for international calls.
- Creating a need in the customer's mind for my service and make the
Customers ask for it.


Company Details

Omniat Telecommunication (multinational)

Cairo, Egypt

51-100 employees

Telecommunications

N/A

Dec 2009 to Jan 2010 (1 month)

Education

B.Sc. of Commerce ( Accounting ) in Accounting

Education Details

B.Sc. of Commerce ( Accounting )

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elqaumia Private School

Egypt

2005

C / Good / 65 - 75%

N/A

Elqaumia Private School
2005

Training and Courses

Training/Course Details

Oracle

Dec 2012

Te Data

N/A

Training/Course Details

Advanced Excel

Jan 2014

New horizons Egypt

N/A

Training/Course Details

Debt Collection

Feb 2016

New horizons Egypt

N/A

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdvanced ExcelArabicBooksBusiness DevelopmentConsumer ServicesCredit Management Senior.Customer CareCustomer ServiceCustomer Services Rep.Debt CollectionEnglishFinanceFootballHard WorkerInsuranceLeaderNegotiatorOmniat TelecommunicationOraclePlacesProblem SolverRetailSalesSales RepSales Rep.SportsSupportSupportiveTechnologiesTelecommunicationsVodafoneWebsites

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Fields of Expertise

accounting

accounting

: Advanced

: Extreme - I love it!

:

3-5 years

customer care

customer care

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Negotiator, Problem Solver, Supportive

Online Presence

https://www.linkedin.com/in/moataz-mohamed-9475726b?trk=hp-identity-photo

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