Cornelus Kossi Ahlin Madjri

It Business AnalystFreelance / Project

• Job Details:Responsibilities: • Conducted interviews, workshops, and surveys to gather and document detailed business requirements from stakeholders. • Spearheaded data analysis and optimization initiatives, resulting in a 30% increase in operational efficiency. • Acted as the liaison between business stakeholders and the technical team, ensuring clear communication and understanding of business needs and technical solutions. • Translated business requirements into CRM solutions, boosting customer satisfaction by 20%. • Improved project accuracy by fostering clear communication between technical and non-technical teams, resulting in a 40% decrease in errors. • Identified opportunities for process improvement and recommended changes to optimize business operations and system functionality. • Organized and facilitated User Acceptance Testing (UAT) sessions with key stakeholders and end-users. • Utilized Agile and Scrum methodologies for project management. • Developed customized applications to streamline business processes. • Validated solutions against business requirements, ensuring alignment with business goals and user expectations. • Participated in quality assurance activities, ensuring that solutions meet business requirements and are of high quality. • Provided end-user training and support to ensure smooth transition to new systems or processes.

It Business AnalystFull Time

• Job Details:New Building Construction Project • IT Infrastructure Design and Implementation: Led the determination and design of the IT infrastructure for a new building construction project, encompassing the server room, security system, elevator operating system, and security doors. • Requirements Gathering: Conducted stakeholder interviews and workshops, including business users, project managers, and technical teams, to gather comprehensive insights into user needs and expectations. • Cross-Functional Coordination: Coordinated with cross-functional teams to validate the project's feasibility. Based on available technology and team insights, crafted solutions to match project requirements. • Procurement and Acquisition: Assisted in the acquisition and procurement processes for necessary technological components. • Project Oversight: Managed the project lifecycle from inception to completion, ensuring project success and adherence to timelines. Existing Systems Enhancement • Documentation Review: Analyzed existing documentation to understand current workflows and identify areas for improvement. • Requirements Documentation: Created detailed use cases and user stories to capture functional requirements using tools such as Visio and Miro. • Requirements Tracking: Tracked the status of requirements using a requirements traceability matrix in JIRA with add-ons like JIRA Requirements Management and Microsoft Azure DevOps. • Clear Documentation: Documented requirements in clear and concise formats using JIRA and Confluence. • Prioritization Using MoSCoW Method: Utilized the MoSCoW Method to identify essential requirements critical to the project’s success, as well as those that could be deferred or excluded. • Use Case Development: Developed use cases to describe user interactions with the system, detailing specific scenarios, steps involved, and expected outcomes. • Functional Specifications: Translated use cases into detailed functional specifications, providing a comprehensive description of the system's functionality for the development team. • Regression Testing: Conducted regression testing to verify that changes did not adversely affect existing functionality, maintaining system integrity and quality.

SENIOR TECHNICAL ANALYSTFull Time

• Job Details:• Supervised full-cycle client engagements using Scrum and Agile practices. • Enhanced customer satisfaction by 30% through Agile methodologies and optimized Salesforce Cloud service delivery. • Conducted comprehensive analysis of customer environments, optimizing indexer settings and disk usage to reduce system downtime by 40%. • Analyzed organizational requirements as a Professional Requirements Analyst, implementing Azure DevOps solutions that increased project efficiency by 25% and improved client satisfaction scores by 15%. • Developed detailed technical proposals, RFP/RFI responses, and solution architecture documentation. • Improved migration outcomes by 35% through optimized processes and precise data mapping documentation. • Collaborated with internal teams, including product management, engineering, and delivery, to ensure proposed solutions are feasible and align with service capabilities. • Led and participated in various IT infrastructure projects, ensuring they were delivered on time and within budget.