Wael Abdelhady

Cloud Administrator

Cairo, Egypt

Etisalat Egypt

Aug 2008 - Present -17 yrs

Egypt , Cairo

Job Details:Leading X86 HW, VMware & Windows Server OS support Team.  Planning, designing, implementing, monitoring and operating Etisalat’s virtual infrastructure.  Administrate Support & troubleshooting Virtualization systems including: VMware vSphere 5.5, HP Cloud, vCloud Automation Center 6.1 (vCac) Etisalat Private Cloud.  Administrate Support & troubleshooting X86 HW Servers & MS OS business solutions services.  Leading/Administrate the “Installing, Deploying, Managing and Troubleshooting” all HW servers X86 based, "HP ProLiant , Blade c-Class, IBM & DELL,..."  Support 500+ servers in a 24x7 across data centers.  Handle all business’ Requirements and complaints.  Handle MS & VMware Support cases.  Plan, design, and implement the Software & HW upgrades.  Explain team goals and objectives to assigned team members and assist team in organizing to accomplish work.  Observe training needs and relay training needs and requests to the Management.  Review and Certify Team new Project Plans before Deployment.

Vodafone Egypt

Feb 2006 - Oct 2008 -2 yrs, 8 months

Egypt , Cairo

Job Details:Installing, Deployment, Managing and Troubleshooting HP ProLiant Servers "Blade System p-Class, and c-Class"  Administrate HP System Insight Management SIM.  Administrate & Managing File Servers “DFS, Clusters File Servers” "backup & restore permissions and quota "  Restore data for Exchange and File servers “VERITAS netbackup”  Administrate & managing the POS servers.  Installing, Deployment, and Troubleshooting Microsoft Windows for Desktops and Notebooks  Troubleshooting Hardware Problems for HP Desktops, HP Notebooks, and Toshiba Notebooks