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Clenny Yesudasan

Sys Admin/IT Support Engineer

Dubai, United Arab Emirates

Work Experience

  • Sys Admin / IT Support EngineerFull Time

    The Riva Group

    Mar 2014 - Present -11 yrs, 4 months

    United Arab Emirates , Dubai

    • Job Details: Sys Admin/IT Engineer The Riva Group Mar 2014-Present The Riva Group of companies is a diversified group, delivering excellence in creative design, animation, visual effects, development, project management, and construction management. Job Responsibilities ヘ Handling IT department for the companies under the group. ヘ Planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, mobile devices, backup systems, security and anti-virus protection, software applications ヘ Setting up rendering machines with all the software’s, plugins etc. ヘ Virtual reality headset Installation and configuration (HTC Vive, Oculus Rift) ヘ Administration & Management of Network & Application Servers like, Windows DNS /AD server 2008, Exchange Server 2007. ヘ Adding and removing server roles and features; configuring AD Domain Services roles ヘ Implementation of in-house rendering machines for VFX and Animation ヘ Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. ヘ Develops, maintains, and monitors procedures for all server backups ヘ Provide support per request from various constituencies. Investigate and troubleshoot issues ヘ Handling New Site office IT administration, like network planning, setting up systems, printers, and other devices. ヘ Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required ヘ Makes recommendations for new equipment and services to purchase and works with various vendors for procurement ヘ Perform on-site and remote technical support ヘ Provides emergency on-call support on a rotating schedule where required ヘ Performs other duties as assigned ヘ Planning and suggesting to the management for future IT requirements. ヘ Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse - Overseeing computer security and anti-virus updates etc. ヘ Overseeing file management on centralized resource (i.e. File Servers and Application Server) or on individual workstations ヘ Induct and train new staff on the computer systems and company policies ヘ Ensuring all software is properly licensed and up to date ヘ Installation &troubleshooting of printers, plotters and scanners. ヘ Maintain domain name hosting renewals and updates
  • System AdministratorFull Time

    Postaplus Group

    Aug 2008 - Feb 2014 -5 yrs, 6 months

    United Arab Emirates , Dubai

    • Job Details:Postaplus is one of U.A.E’s largest and oldest supply chain management companies, providing integrated solutions including transportation, warehouse storage, customs brokerage, freight forwarding, removals services, fairs and exhibitions, Courier and Post Parcels Services. Job Responsibilities ヘ Monitoring and Administration of Windows Servers 2003/2008 networks. ヘ responsible for managing user profiles in Active Directory and Exchange 2003 accounts, in a windows 2003 server environment ヘ Monitoring and Administration of Windows 2003/2008 Domains, ,Outlook and E-scan Antivirus. ヘ Installation, configuration of active directory and setting up the rules for users and groups. ヘ Installation, Configuration and Troubleshooting of PC, print servers, Server Preventive maintenance, Quality control and networking of computers under Windows 9X,NT,2000,XP,2003,2008. ヘ Configuring Cisco routers & Setting up wireless networks. ヘ Giving support to clients through remote desktop connection & phone. ヘ Manage email, anti-spam and virus protection. ヘ Implement action plans to upgrade all customers to the newest version of company’s software, patches and service packs. ヘ Ensuring the security of data from internal and external attack. ヘ Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions ヘ User training on PC operations, application usage and other office automation tools. ヘ Planning, testing, tuning, configuration and setup of Microsoft Exchange 2007/2010 ヘ Investigate and report software problems to the vendor, coordinate with them for immediate action. ヘ SQL server Database administration, backup and restore. ヘ Avaya IP Systems/VOIP administration. ヘ Veritas NT backup Administration ヘ Administration of ERP system
  • Education

    • MCA in Computer Applications

      Bharatiar University

      Jan 2003 - Jan 2006 - 3 yr

    • Commerce in Commerce

      Kerala University

      Jan 2000 - Jan 2003 - 3 yr

    Skills

    • System Administration
    • Information Technology (IT)
    • Technical Support
    • System Administration
    • Dekstop Support
    • IT Support
    • Procurement
    • MCITP
    • Adobe Photoshop

    Languages

    • English

      Fluent
    • Malayalam

      Fluent
    • Hindi

      Advanced
    • Tamil

      Intermediate

    Training & Certifications

    • CCNA

      CISCO·2008
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