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Clara Nader Micheal

Executive secretary at Kadmar

Montaza, Alexandria, Egypt

Work Experience

  • Executive secretaryFull Time

    Kadmar

    Nov 2024 - Present -8 months

    Egypt , Alexandria

    • Job Details:• Assisting the organization's HR and finance functions by keeping personnel records up to date, arranging interview calls, emails, and updating financial documents with the accounting team. • Booking transport and accommodation when required. • Organizing company events and conferences. • Ordering stationery and administration supplies and keeping check the needs and requirements every three months with employees. • Making sure of delivering stationery to each colleague. • Dealing with correspondence, complaints, and queries. • Keep checking the stop card box on a daily basis. • Preparing letters, presentations, and reports when required. • Supervising and monitoring the work of administrative staff additionally buffet and company cleaning daily tasks. • Maintaining office services as required (such as cleaners and maintenance companies). • Processing invoices and managing office budgets, for example: parking fees, monthly invoices, and electricity with the concerned department. • Implementing and maintaining procedures/office administrative systems. • Organizing induction and welcoming programs for new employees with the help of the HR Team. • Taking and ensuring messages are passed to the appropriate staff member on a timely • basis. • Greet clients and visitors with a positive, helpful attitude. • Assisting clients in finding their way around the office. • Announcing clients as necessary. • Helping maintains workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. • Assisting with a variety of administrative tasks including copying, faxing, taking notes, making travel arrangements, and hotel bookings. • Professionally answering phones, and routing calls as necessary. • Assisting colleagues with administrative tasks. • Preparing and organizing meetings and meeting rooms. • Attending meetings with senior management, taking minutes of meetings, and documenting as required. • Sorting and distributing mail. • Scheduling appointments. • Create and update office policies as needed. • Performing ad-hoc administrative duties.
  • Customer Care RepresentativeFull Time

    Maersk

    Mar 2021 - Jun 2021 -3 months

    Egypt , Alexandria

    • Job Details:-Updating data of companies working with us, such tax. Id, address -Answers inbound calls and responds to customer requests to ensure customer satisfaction. -Provide quality, efficient, and non-judgmental telephone customer service to internal and external customers -Builds customer’s interest in the services and products offered by the company and offer cross selling and/or up selling the company’s solutions, products, & serviceswhenever possible which will guarantee the business continuity and contribute to achieving profit share. -Ability to effectively handle multiple tasks in a fast-paced environment.
  • Guest Relations OfficerFull Time

    Helnan international

    Aug 2018 - Jan 2021 -2 yrs, 5 months

    Egypt , Alexandria

    • Front Desk ReceptionistFull Time

      Hilton Alexandria King's Ranch.

      Aug 2016 - Aug 2017 -1 yr

      • Education

        • Bachelor's Degree in Hotel studies department

          Alexandria University (ALEXU)

          Jan 2018 

        Skills

        • Hospitality
        • English
        • Communication
        • Front Office
        • Reporting
        • Teaching English as a Foreign Language
        • HR Admin
        • English Teaching
        • Admin
        • Microsoft Excel
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        Languages

        • Arabic

          Fluent
        • English

          Fluent
        • French

          Intermediate
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