CK

Cinderella Mohamed Khalaf

Reservation Clerk at Jaz Sharm Dreams (ex Hilton)

Damietta, Egypt

Work Experience

  • Reservation Clerk

    Jaz Sharm Dreams (ex Hilton)

    Jan 2024 - Present -1 yr, 6 months

    Egypt

    • Job Details:Managing guests bookings and inquiries, ensuring a smooth reservation process. Assisting customers via phone, email, or in-person. Providing information on room availability, rates, and hotel services. Handling reservations, modifications, and cancellations, while maintaining accurate records in the hotel’s booking system.
  • Hotel Front Desk Receptionist

    Jaz Fayrouz Resort (ex Hilton)

    Sep 2023 - Sep 2024 -1 yr

    Egypt

    • Job Details:Welcoming the guests with a warm smile. Creating a positive first impression about the company. Promote the hotel amenities and services. Address any guests complaints and ensure their satisfaction.
  • Waiter

    XYZ Restaurant and Cafe

    Aug 2021 - Jul 2023 -1 yr, 11 months

    Egypt

    • Job Details:Delivering exemplary service by accurately taking orders and attentively addressing guest needs to ensure satisfaction. Maintaining a clean and organized dining environment while collaborating effectively with team members to enhance overall efficiency and the guest experience.
  • Skills

    Languages

    • Arabic

      Fluent
    • Russian

      Beginner
    • English

      Beginner
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