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Christine Nabil Fahmy Iskander

Process Re-engineering, IT Audit Manager

Heliopolis, Cairo, Egypt

Work Experience

  • Service Mgmt Global Process LeadFull Time

    Orange Business Services

    Feb 2019 - Present -6 yrs, 5 months

    Egypt , Cairo

    • Process Analysis & Improvement ManagerFull Time

      Wadi Degla Holding Company

      Nov 2015 - Present -9 yrs, 8 months

      Egypt , Cairo

      • Information Security & Control OfficerFull Time

        Piraeus Bank Egypt

        Jan 2013 - Oct 2015 -2 yrs, 9 months

        Egypt , Cairo

        • Job Details:Responsible to provide operational and procedural input on a wide variety of information security issues. This role has also coordinating responsibilities regarding the administration of security manuals (policies, procedures, standards, guidelines, architectures, forms and other documents which serve the Information Security related initiatives, projects and security operations) 1. Maintains strong working relationships with Bank Departments involved with information security matters (Internal Audit, Legal, Compliance, etc.). Maintains communication channels with those responsible for the implementation of the selected protection mechanisms including individuals within Bank’s Departments (Information Owners, Security Coordinators) as well as business partners (outsourcing firms, consulting firms, etc.) 2. Coordinates, follow up and document all security improvement projects at the Bank. 3. Develops action plans, schedules, budgets, status reports, compliance reports and any other report may be required by the IT Strategy & Project Planning Committee. 4. Conducts Business Impact Assessments for the Bank regarding information security, in cooperation with the Information Owners. 5. Handel external audits data gathering with IT & Organosis or any other unit involved in the Audit scope. 6. Documents & report in particular security requirements of the regulatory authorities or other obligations which the Bank must adhere to. 7. Develops and build business cases for the Information security projects, including scoring and assessment of business value and benefits – coordinating with Business owners when applicable. 8. Evaluates the completeness of Business Continuity & Recovery Plans for the Bank and receives confirmation on their accuracy at regular intervals. 9. Develop the material needed for the security awareness and the training of the personnel and evaluation of training quality to conduct improvement plan of training. 10. Reviews the effectiveness of existing information security procedures and makes suggestions for the improvement of these same procedures. 11. Conduct information security operations performance analysis based on defined metrics and maintain proper reporting of Information Security status within the Bank.
      • Project CoordinatorFull Time

        Piraeus bank Egypt

        Aug 2009 - Jan 2013 -3 yrs, 5 months

        Egypt , Cairo

        • Education

          • BA in Broadcast Journalism

            American University in Cairo (AUC)

            Jan 2003 - Jan 2008 - 5 yr

          • BA in Hotel Manegement

            Faculty of Tourism & Hotel management

            Jan 2003 - Jan 2007 - 4 yr

          • High School - Thanaweya Amma

            The English School

            Jan 2003 

          Achievements

          FNS Appreciation certificate on completion of FNS Migration project of core banking data

          Skills

          • Microsoft Office
          • Microsoft Word
          • Microsoft Excel
          • Microsoft Powerpoint
          • Microsoft Outlook
          • ISO 22000
          • ISO 9000
          • Process Improvement
          • Process Mapping
          • PDF forms creation
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          Languages

          • English

            Fluent
          • Arabic

            Fluent
          • German

            Intermediate
          • French

            Intermediate

          Training & Certifications

          • Lean Six Sigma Green Belt

            Quality America·2018
          • Lean Six Sigma Green Belt

            Quality America·2018
          • Finance for Non Finance

            In House Training at WDC·2017
          • 2010 Microsoft Project - Horizon

            2011
          • Operational Risk Manegement

            Egyptian banking Institution EBI·2011
          • Advanced MS Project Plan 2010

            New Horizon·2011
          • Operational Risk Management

            Egyptian Banking Institute ·2011
          • Project Feasibility Studies (PRMG 50)

            2011
          • Management of Project Resources (PRMG 20)

            2010
          • Communication Skills Seminar certificate at Dale Carnegie center

            2005
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