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Christine Samir Fanous

Senior Sales Manager at Hilton Hotels & Resorts

New Cairo, Cairo, Egypt

Work Experience

  • Senior Sales ManagerFull Time

    Hilton Hotels & Resorts

    Feb 2019 - Present -6 yrs, 5 months

    • Job Details:• Managing the Cluster Top key accounts. • Heading the entire Sales team members and the Banqueting & MICE team. • Setting the Sales structure for the Cluster (all administration and sales activities). • Handling the full Departmental responsibilities including Budget & forecast and Mid-Year review for the full team. • Heading the department meetings (Sales Briefings) and attending the daily and weekly GM meetings. • Maintaining very healthy relationship with the hotels departments and the Sales team, operation department following up on guest request and needed requirements.
  • Cluster Assistant Director of SalesFull Time

    Rotana Hotels

    Jun 2018 - Dec 2018 -6 months

    Egypt , Cairo

    • Job Details:• Managing the Cluster Top key accounts. • Heading the entire Sales team members and the Banqueting & MICE team. • Setting the Sales structure for the Cluster (all administration and sales activities). • Handling the full Departmental responsibilities including Budget & forecast and Mid-Year review for the full team. • Heading the department meetings (Sales Briefings) and attending the daily and weekly GM meetings. • Maintaining very healthy relationship with the hotels departments and the Sales team, operation department following up on guest request and needed requirements.
  • Cluster Senior Sales Manager – Corporate, UAE Government & GCC- Cluster Sales Office – DubaiFull Time

    Hilton Hotels & Resorts

    Jan 2013 - Jun 2018 -5 yrs, 5 months

    United Arab Emirates , Dubai

    • Job Details:• Managing the Cluster Top 20 key accounts, plus more than 150 prospect accounts producing over US$ 3M yearly. • Supervising the entire Sales team members. • Established the Sales Office in Hilton Dubai Creek (all administration and sales activities). • Supporting all aspects of the hotel F&B/CNE, promoting and securing events & meeting for our hotels in Dubai. • Produce several reports related to the Sales Department (Account Development plan, Sales account planner, End Month Production Report, Daily Activities report, HOTZ (Hilton Owns the Zone) report, Lead sheet, BFM, weekly report and monthly report). • Leading the Hotelligence report (Travel Click) for the 3 properties. • Daily sales calls maintaining very close relationship with the bookers. • Maintaining very healthy relationship with the revenue and operation department following up on guest request and needed requirements. • Supporting the finance departments to facilitate the credit collection.
  • Sales Manager – Corporate National Sales Office – DubaiFull Time

    Hilton Worldwide

    Dec 2010 - Jan 2013 -2 yrs, 1 month

    Egypt

    • Job Details:• Managing all Pharmaceutical & Medical segment along with the assigned areas with account load of over 150 accounts producing over US$ 1.5M yearly. • Selling all Hilton Hotels in UAE (13 Hotels & Resorts). • Produce various reports related to the Sales Department (Account Development plan, Sales account planner, End Month Production Report, Daily Activities report, HOTZ (Hilton Owns the Zone) report, weekly report and monthly report). • Daily sales calls maintaining very close relationship with the bookers. • Responsible for compiling the annual achievement of the sales department. • Heading the sales activities during the per-opening of Double Tree by Hilton in Ras Al Khaima (preparing the sales Blitz, SWOT, and the action plan). • Maintaining very healthy relationship with the revenue and operation department.
  • Education

    • Bachelor's Degree in Computer programing - Managmenet information system

      New Cairo Academy

      Jan 2007 

    • High School - Thanaweya Amma

      Armenian catholic sister's school

      Jan 2003 

    Skills

    • Management
    • Hospitality Management
    • Customer Satisfaction
    • Budgeting
    • Sales

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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