
Christina Adel
Application Consultant & Technical Support at Human Solutions Company
New Cairo, Cairo, EgyptWork Experience
Senior Specialist Pre Sales ConsultantFull Time
- Job Details:- To attend meetings with potential Clients to determine technical and business requirements and - ensuring that all necessary information is collated prior to producing the solution. - Provide technical solutions in a professional manner and to agreed timeframes. - Sell technical solutions to the customer with professionalism and enthusiasm. - Adhere to the Company’s Quality and Business Processes. - Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s. - Able to understand different business drivers and risks involved to the customer. - Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities. - Create and confidently deliver technical presentations internally and externally. - Interface with the implementation/project team, articulating customer requirement, to ensure a smooth transition from Sale to Delivery.
Application Consultant & Technical SupportFull Time
Human Solutions Company
May 2016 - Present -9 yrs, 2 months
Egypt , Cairo
- Job Details:We Support customer's inquires, resolve problems, answer their questions, implement new projects, give online/ onsite training sessions, and upgrade to higher versions. Receive and conduct calls with the customer to follow up with them and get their satisfaction.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2009 - Jan 2014 - 5 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
HITS HR & Payroll System
Hits Company·2016Berlitz English Course
Berlitz at Ain Shams University·2012