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Christeena Gamal

Customer Service and Logistics

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • Procurement AssistantFull Time

    UN World Food Programme

    Jun 2016 - Present -9 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Supporting successful procurement programs and operational activities through issuing tenders, evaluating offers, negotiating with suppliers, awarding, drafting contracts creating SAP POs). • Follow-up to ensure standard processes are met. • Procurement planning and • Tracking purchases, deliveries and running analyses for performance management, and reporting. • Data verification on invoices and reports submitted by suppliers and inspection companies. • Reviewing, recording and prioritizing purchasing requests, ensuring all supporting documentations received, and funding is available. • Update, manage and maintain relevant databases and records, to ensure the information is accurate, organized, and available for others to access, and supports reporting requirements.
  • Country Manager AssistantFull Time

    Ferro

    Jun 2010 - Feb 2016 -5 yrs, 8 months

    Egypt , Fayoum

    • Job Details:- Customer Service: Receiving customers’ orders, sending quotations to customers, getting official confirmations, customers’ orders entry for production, following-up production status, delivery status, shipping status, making invoices. - Direct Contact with the customers via e-mails or/and phone calls to ensure satisfaction level. - Conducting daily reports about the local delivery status for the sales. - Conducting monthly reports for the cost of materials, prices & Profit. - Conducting monthly reports with the total sales of the month. - Following up Customer’ collection and reporting to credit department. - Conducting daily reports about the pending collection payments. - Preparing Account statements of Vendors / Customers. - Handling Export procedures; preparing loading documents and following up with the Forwarders the shipping status; including the vessel booking, loading containers from plant/ revising all shipping documents/ following up with the bank the LC documents. - Taking minutes of meeting, following up the tasks & deadlines. - Making deals & contracts with Hotels, Conducting Hotel reservations, Air tickets booking arranging for guests transportations. - Preparing Visa Procedures: Schengen Visas/ USA Visa.
  • Foreign Purchasing Dept.Full Time

    AL Rajaa for Clay products (Ceramica Venous)

    Nov 2008 - May 2010 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:- Foreign Purchase: Handling the Plant enquiries of Raw Materials, machines and Spare parts/ Getting price offers from Foreigner suppliers, for getting the best offers/ Following up the shipping for the stated Purchase orders/ Following up with the logistic Dept. the delivery of the orders to the Plant.
  • Education

    • MBA in Supply Chain- September 2018

      Arab Academy Graduate School of Business (AAGSB)

      Jan 2016 - Jan 2018 - 2 yr

    • BA in Languages

      Ain Shams University (ASU)

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Thanaweya Amma

      Malawy secondary school

      Jan 2004 

    Skills

    • Customer Service
    • SAP
    • Collection
    • Export logistics
    • Sales
    • Adminstration
    • Hard Skills
    • Microsoft Word
    • Microsoft Office
    • Procurement
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • Export Management

      ATC·2013
    • Export Logisctics

      ATC·2013
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