Chiran Randika

Administrative and Customer Service Executive

• Job Details:Monitored inventory levels and collaborated with suppliers to maintain stock availability, supporting procurement goals and optimizing the supply chain. Established and maintained productive vendor relationships, facilitating timely order fulfillment and aligning with company procurement strategies. Assisted in managing budget allocations and controlling procurement expenses, contributing to cost-effective procurement practices. Conducted accurate data entry for purchase orders, transactions, and customer records, ensuring compliance with company policies and supporting data integrity. Partnered with internal teams to ensure adherence to safety standards and regulatory requirements, creating a compliant and efficient work environment. Delivered exceptional customer service across multiple channels, providing product information and personalized recommendations to drive satisfaction and support sales.

Airport Service Agent

• Job Details:Assisted in coordinating supplies for in-flight services, ensuring timely availability to meet passenger needs. Identified customer needs, promoting additional services through effective cross-selling, and contributing to revenue goals. Managed service disruptions and emergencies, focusing on passenger safety and comfort while adhering to company policies. Processed multi-currency transactions accurately in a high-traffic environment, supporting financial reporting and data accuracy.