CT
Chelsi Tan
Medical Claims Insurance Analyst at Optum Philippines
PhilippinesWork Experience
Medical Claims Insurance Analyst
Optum Philippines
Jan 2020 - Present -5 yrs, 6 months
Philippines
- Job Details:Contacting debtors: using phone, email, and mail to reach debtors and discuss their debts. Negotiating payment plans: working with debtors to create a plan that allows them to pay what they owe. Tracking payments: keeping track of payment due dates and sending reminders. Submitting claims: ensuring claims are submitted accurately and on time to insurance companies and other payers. Verifying insurance coverage: verifying patient insurance coverage and obtaining authorizations for medical procedures.
Customer Support Representative
Tech Mahindra Philippines
Aug 2015 - Dec 2020 -5 yrs, 4 months
Philippines
- Job Details:Handling a high volume of customer inquiries via phone, email, or live chat. Providing answers to questions. Resolving issues. Maintaining a positive customer experience. Informing customers about product specifications and features. Working with sales teams to ensure a smooth transition to ownership.
Education
Bachelor's Degree in Business Administration
National College of Business and ArtsJan 2000 - Jan 2004 - 4 yr
High School
San Bartolome High SchoolJan 1996 - Jan 2000 - 4 yr