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Chelsi Tan

Medical Claims Insurance Analyst at Optum Philippines

Philippines

Work Experience

  • Medical Claims Insurance Analyst

    Optum Philippines

    Jan 2020 - Present -5 yrs, 6 months

    Philippines

    • Job Details:Contacting debtors: using phone, email, and mail to reach debtors and discuss their debts. Negotiating payment plans: working with debtors to create a plan that allows them to pay what they owe. Tracking payments: keeping track of payment due dates and sending reminders. Submitting claims: ensuring claims are submitted accurately and on time to insurance companies and other payers. Verifying insurance coverage: verifying patient insurance coverage and obtaining authorizations for medical procedures.
  • Customer Support Representative

    Tech Mahindra Philippines

    Aug 2015 - Dec 2020 -5 yrs, 4 months

    Philippines

    • Job Details:Handling a high volume of customer inquiries via phone, email, or live chat. Providing answers to questions. Resolving issues. Maintaining a positive customer experience. Informing customers about product specifications and features. Working with sales teams to ensure a smooth transition to ownership.
  • Education

    • Bachelor's Degree in Business Administration

      National College of Business and Arts

      Jan 2000 - Jan 2004 - 4 yr

    • High School

      San Bartolome High School

      Jan 1996 - Jan 2000 - 4 yr

    Skills

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    Languages

    • English

      Fluent
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