Charliemagne Arabis

IT Administrator / IT Support

• Job Details:Proficiently oversee and maintain the company's IT network, servers, computers, printers, and security systems, ensuring uninterrupted operations. Provide prompt and effective user support via a helpdesk service, empowering employees and managers to resolve technical issues independently. Expertly install and configure computer hardware, software applications, system components, networks, printers, and scanners to optimize functionality. Strategically plan and execute scheduled maintenance activities and system upgrades to enhance performance and security. Skillfully engage with computer users to accurately identify and resolve software and hardware faults, minimizing productivity disruptions. Manage equipment repairs and oversee the procurement of essential hardware, consumables, and supplies to support seamless operations. Diligently monitor and maintain CCTV systems to bolster security measures and ensure a safe working environment. Administer and maintain the PABX telephone system, guaranteeing reliable and efficient communication within the organization.

IT Administrator / IT Support

• Job Details:Proficiently oversaw the company's IT network, servers, and security systems. Managed both IT and accounting responsibilities, ensuring seamless integration of technical and financial operations. Assisted the accounting team in maintaining accurate financial records, reconciling accounts, and preparing financial reports. Provided user support with a focus on financial software and systems, aiding employees and managers in navigating accounting-related tools. Skillfully handled the installation and configuration of both computer hardware and accounting software, optimizing financial data management. Strategically planned and executed scheduled maintenance activities for IT and accounting systems, enhancing overall performance and compliance. Managed procurement processes for IT equipment and financial software licenses, overseeing financial inventory to minimize costs. Provided IT and accounting support across multiple branches, including Muscat, Rusayl, and Sohar's offices, to maintain consistent standards across all locations.

MIS / IT Staff

• Job Details:Deal with systems queries and process requests in relation to problem solving, systems configuration and technical faults. Maintain and support users through a helpdesk service for employee/manager self-service. Provide system training to HR and non-HR users. Installing and configuring computer hardware, software, systems, networks, printers and scanners.