Charles Ogiaga

Senior IT Support Specialist

• Job Details:Dedicated to optimizing IT operations, enhancing user experience, and driving technological advancements to support the company's strategic goals. Responsibilities include reproducing customer issues, testing and validating proposed fixes, overseeing end-to-end enterprise processes, handling support tickets, providing comprehensive information, delivering end-user training, and providing exceptional application support.

Senior IT Support Specialist

• Job Details:Key member of the project team responsible for technical support and team supervision, including reproducing customer issues, testing and validating fixes, overseeing enterprise processes, handling support tickets, and delivering end-user training.

Technical Support Manager

• Job Details:Played a key role in ensuring project success through implementation of distribution management systems, overseeing installations, leading training, and providing technical support.