Chadi Ramady

IT Manager

• Job Details:July 2017 - February 2018 (8 months) , Beirut, Lebanon , Worked on the Digitization of the company business processes through IT , Solutions. , PLM Project , \uf02d Wrote the requirements for a PLM solution that brings seamless integration , between Hardware workshops, engineers, and management, via interactive , dashboards. From receiving part drawings, to job completion. , CRM Project , \uf02d Wrote the requirements for a Microsoft Dynamics CRM Cloud based , solution. The solution enabled remote teams to seamlessly work on customer , requests with engineers, SMEs, and sales Ticketing for support, Job , Completion Certification signed digitally on tablets, and maintenance and , spare parts requisitions with shipment tracking enabled for customers. , SharePoint Project , \uf02d Wrote the requirements for a SharePoint Intranet Portal to enhance , collaboration between the various internal and external teams. , \uf02d Designed workflows to enforce business rules for the entire life-cycle of , documents. , \uf02d Designed project collaboration sites for all projects. , HR Payslip Automation Solution Page 2 of 4 , \uf02d Wrote the requirements for an automated HR web application that delivers , payslips and time-sheets to staff by mail; as opposed to printing and delivering , the papers by hand. , \uf02d Wrote the various policies for a NGFW firewall solution, to set the company , rigorous security protocols in place. , \uf02d Proposed a backup solutions including the creation of a DR site.