CN
Catherine Nabil
Talent Acquisition Specialist intern at Whitecollars
Abbassia, Cairo, EgyptWork Experience
Talent Acquisition Specialist internFull Time
- Job Details:• Collaborate with Recruitment Consultants, hiring managers and global clients on different recruitment projects to ensure they have a diverse set of qualified individuals. • Collaborate with clients in several regions around the world, including the Middle East, the United States, and Europe in diversified sectors such as Technology, Ecommerce, Marketing, and much more. • Design and implement overall recruiting strategies to feed the pool of potential candidates. • Perform full life cycle recruiting of professional positions and provide support for other functional areas as needed. • Use sourcing resources and techniques to identify diverse candidates such as online social networking, traditional networking, Boolean searches, and referrals. (LinkedIn, Dribble, Behance, Facebook, twitter…etc) Catherine Khalil , cath.nabil.15@gmail.com| 01205863871 • Conduct pre-screening interviews after shortlisting candidates using various reliable recruiting and selection tools/methods to filter candidates within schedule. While, Providing analytical and well documented recruiting reports to the rest of the team. • Proven recruiting experience as a staffing agency recruiter with recruiting software, IT, UX|UI designers, SEO analyses, copywriters and different other positions. • Excellent in using recruitment portals and worldwide job boards. • Craft job descriptions with interview question kits and Post job ads on professional sites/job sites and social media. • Hands-on experience in using Applicant Tracking Systems (ATS).
Customer Service AdministratorFull Time
- Job Details:● Identify and assess customers’ needs to achieve satisfaction by active listening with customers and consultants while building lasting relationships with clients and other call center team members based on trust and reliability. ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. ● Provide information about products and services covering full spectrum of pre-order, order and post order services required from product planning to delivery of the product to customers and collection of outstanding dues. ● Take orders, calculate charges, and process billing or payments. ● Forward incoming calls to the right department while recording details of the customer contacts and actions taken. ● Understanding of labor laws and disciplinary procedures through the already set up company’s policies. ● Utilize software, database and tools appropriately. ● Review customer accounts and make changes, if necessary. ● Training with TPC’s development team through being guided in different database systems
Education
BA in english language and literature
Ain Shams University (ASU)Jan 2018 - Jan 2022 - 4 yr
Activities
Hr Advisor at aibe media
Volunteering
Sep 2019 - Sep 2022 -3 yrs
Media at Aibe
Student Activity
Sep 2019 - Jun 2020 -9 months
Skills
- Communication skills
- Slack
- Recruitment
- Talent acquisition
- Talent Development
- Monday
- MS Office
- Technical Recrutment
- Sourcing
- Monday.com
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Languages
English
FluentArabic
FluentGerman
Beginner
Training & Certifications
Fundamentals of human resources
2021