
ETCHI LIONEL TABI-AYUK
banking,service and finance intermediate
Dubai, United Arab EmiratesWork Experience
golf operation/customer servicesFull Time
emirates golf club
Sep 2017 - Present -7 yrs, 10 months
United Arab Emirates , Dubai
- Job Details:• Attend to Golfers on the field by providing them with all necessary information on the course face to face • Resolving Golfers complain in the most appropriate way within the shortest possible time and providing the best solution. • Greet Golfers and inquire into the nature of their visit by engaging them in conversation. • Ensures Golfers satisfaction at all times. • liaise between Golfers and senior managers. • Ensure the comfort of the golfers throughout their games. • Provides Caddy services.
customer service representativeFull Time
- Job Details:• Greet customers and inquire into the nature of their visit by engaging them in conversation • Keep updated about regular customers’ accounts in a bid to provide them with superior customer services • Assist customers with funds transfers, automatic funds transfers, stop payments and service charges information • Cross-sell bank’s products and services by first determining customers’ needs • Assist customers in filling out account opening forms and ATM or credit card application forms • Ascertain that customer information is properly verified before providing them with account-related information • Process cashiers’ checks by ensuring that appropriate information has been supplied on the checks and that signatures are verified • Indulge in marketing campaigns to assist marketing teams in their promotional efforts • Assist the credit committee in analyzing and appraising loan files. • Receives and control all documents related to loan and transmit to the credit department.
Education
BSc in banking and finance
university of bueaJan 2009 - Jan 2012 - 3 yr
High School - Other
salvation bilingual high schoolJan 2009
Skills
- Communication
- Internet
- Microsoft Word
- interpersonal skill
- Goal-oriented focus
- Persuasion skills
- Willingness to learn
- Microsoft Excel
- Sales
- analytical
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Languages
English
FluentFrench
Advanced