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ETCHI LIONEL TABI-AYUK

banking,service and finance intermediate

Dubai, United Arab Emirates

Work Experience

  • golf operation/customer servicesFull Time

    emirates golf club

    Sep 2017 - Present -7 yrs, 10 months

    United Arab Emirates , Dubai

    • Job Details:• Attend to Golfers on the field by providing them with all necessary information on the course face to face • Resolving Golfers complain in the most appropriate way within the shortest possible time and providing the best solution. • Greet Golfers and inquire into the nature of their visit by engaging them in conversation. • Ensures Golfers satisfaction at all times. • liaise between Golfers and senior managers. • Ensure the comfort of the golfers throughout their games. • Provides Caddy services.
  • customer service representativeFull Time

    La Reina

    Dec 2014 - Jun 2017 -2 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Greet customers and inquire into the nature of their visit by engaging them in conversation • Keep updated about regular customers’ accounts in a bid to provide them with superior customer services • Assist customers with funds transfers, automatic funds transfers, stop payments and service charges information • Cross-sell bank’s products and services by first determining customers’ needs • Assist customers in filling out account opening forms and ATM or credit card application forms • Ascertain that customer information is properly verified before providing them with account-related information • Process cashiers’ checks by ensuring that appropriate information has been supplied on the checks and that signatures are verified • Indulge in marketing campaigns to assist marketing teams in their promotional efforts • Assist the credit committee in analyzing and appraising loan files. • Receives and control all documents related to loan and transmit to the credit department.
  • Education

    • BSc in banking and finance

      university of buea

      Jan 2009 - Jan 2012 - 3 yr

    • High School - Other

      salvation bilingual high school

      Jan 2009 

    Skills

    • Communication
    • Internet
    • Microsoft Word
    • interpersonal skill
    • Goal-oriented focus
    • Persuasion skills
    • Willingness to learn
    • Microsoft Excel
    • Sales
    • analytical
    View More

    Languages

    • English

      Fluent
    • French

      Advanced
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