Caroline Magdy

Customer Service

• Job Details:Assisted customers with account inquiries, transactions, and service requests, ensuring high levels of satisfaction. Supported the processing of withdrawals, deposits, and transfers, while adhering to bank policies and procedures. Provided information on financial products, including savings accounts, loans, and investment options. Collaborated with team members to streamline service delivery and improve customer experiences. Gained knowledge of banking operations and regulations through hands-on training and mentorship.