Basic Info

Muhammad Hamdy

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Assistance coordinator at Connex assistance

Experience Details

Assistance coordinator

Administration, Tourism/Travel, Medical/Healthcare

Experienced (Non-Manager)

• Coordinating between international insurance companies and their clients in Egypt and the Middle East, offering medical and technical aid, doctor visits, hospitalizations, hotels and tickets reservation etc…
• Receiving phone calls into English and Italian from clients and insurance companies, getting information from them; solving problems and handling difficult situations by coordinating contact between clients, insurance companies, hospitals, doctors, travel agencies etc...
• Offering funeral services that we terminate governmental procedures- obtain death certificate from Ministry of Health, forensic medicine, embalming and infection control certification and its translation, also we arrange the Body Repatriation - IATA Standards and finishing the required procedures with the embassies.
• Offering technical assistance to our clients
• We do any kind of assistance our clients need.


Company Details

Connex assistance (multinational)

Cairo, Egypt

11-50 employees

Transportation, Healthcare and Medical Services, Travel and Tourism

N/A

Jun 2013 to present (4 years 5 months)
Administrative Assistant at Milano for Import & export co

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

• Answering and directing phone calls.
• Organizing and scheduling appointment.
• Planning meetings and taking detailed minutes.
• Write and distribute emails, correspondence memos, letters and forms.
• Develop and maintain filling system.
• Update and maintain office policies and procedures.
• Order office supplies.


Company Details

Milano for Import & export co

Cairo, Egypt

1-10 employees

Import and Export

N/A

Jul 2012 to Jun 2013 (11 months)
Marketing assistant at Ghost for Tourism

Experience Details

Marketing assistant

Marketing/PR/Advertising

Experienced (Non-Manager)

• Supports sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets; compiling account and competitor analyses.
• Reporting Skills, Analyzing Information, Informing Others, Written Communication, Organization, General Math Skills, Data Entry Skills, Microsoft Office Skills, Self-Development


Company Details

Ghost for Tourism

Cairo, Egypt

1-10 employees

Import and Export , Travel and Tourism

N/A

Jun 2011 to Jun 2012 (1 year)

Education

Bachelor's Degree in Languages

Education Details

Bachelor's Degree

Languages

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2007 - 2011

Training and Courses

Training/Course Details

English conversation course

Sep 2007

CTC Academy

English conversation

Training/Course Details

ICDL

Sep 2016

CTC academy

I have successfully completed a training course in ICDL Training. (Windows-Word-Excel-Power point-Internet-IT)

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AdaptiveAdministrationAdministrative AssistantArabicAssistance CoordinatorCommunicatorConnex AssistanceEnglishEnglish Conversation CourseFlexibleFootballHealthcare And Medical ServicesICDLImport And ExportItalianLanguagesMarketingMarketing AssistantMedicalMoviesMusicOrganizerProblem SolverSportSupportiveSwimmingTourismTransportationTravelTravel And TourismTravellingWalkingWindows-Word-Excel-Power Point-Internet-IT

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Fluent

Italian

Italian

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Windows-Word-Excel-Power point-Internet-IT

Windows-Word-Excel-Power point-Internet-IT

: Advanced

: High

:

1-3 years

Key Skills

Communicator, Organizer, Problem Solver, Flexible / Adaptive, Supportive

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