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Borhan eldin Hesham Omar

Customer service supervisor

Giza, Egypt
  • customer service
  • MS office
  • gant chart
  • PMBOOK
  • people managment

Work Experience

  • Consumer Care Performance manager at Vodafone international services-UK operations

    Aug 2014 to present · 4 Years 8 Months
  • International account senior advisor at Vodafone international services-UK operations

    Jan 2011 to Aug 2014 · 3 Years 1 Months
  • Support Professional at Sirius satellite radio (US) – Stream global services.

    Aug 2010 to Jan 2011 · 6 Months

Education

  • BA in Law

    Ain Shams University - Egypt 2005 to 2010 · 5 Years
  • High School - Thanaweya Amma

    misr elgdeeda secondary school - Egypt 2004

Skills
Tools and Fields of Expertise

  • customer service
  • MS office
  • gant chart
  • PMBOOK
  • people managment
  • project managment

Languages

  • Arabic

    Fluent
  • English

    Fluent

Training & Certifications

  • Project Managment Profession

    Mind Gears for Programe and Project managment · 2017
  • Red Line Certified Team And Quality Coach

    Vodafone UK · 2017
  • PMP self-studies

    Harvard online mentor academy · 2016
  • MS office

    YAT · 2013
  • train the trainer

    cairo university · 2011