Basic Info

Bishoy Rizk

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support at Softex Software Hosue

Experience Details

Technical Support

IT/Software Development

Experienced (Non-Manager)

*Installation, Administration and Maintenance of SQL Server Instances.
*Setup Test, Dev, Staging and Production Environments.
*Create Users and assign permissions based on the level of database access the user would need.
*Install new / rebuild existing servers and configure hardware, peripherals,
services, settings, directories, storage, etc. in accordance with standards
and project/operational requirements.
*Responsible of Installation and update of Softex software.
*Assign routing protocols and routing table configuration.
*Assign configuration of authentication and authorization of directory
services.
*Maintain network facilities in individual machines, such as drivers and
settings of personal computers as well as printers
*Perform regular security monitoring to identify any possible intrusions
*Create, change, and delete user accounts per request
*Repair and recover from hardware or software failures. Coordinate and
communicate with impacted constituencies
*Apply OS patches and upgrades on a regular basis, and upgrade
administrative tools and utilities. Configure / add new services as
necessary
*Working as Administrator on many servers for WHM(web hosting manager).


Company Details

Softex Software Hosue

Cairo, Egypt

11-50 employees

Computer Software, Information Technology Services, Computer Hardware

www.softexsw.com

Jan 2014 to present (3 years 11 months)
Technical Support at Elegants advertisement

Experience Details

Technical Support

Creative/Design/Art

Experienced (Non-Manager)

o Support commercial functions in terms of remote support and
troubleshooting around the clock for WAN, LAN, operating systems,
office application, PKI, VPN connectivity.
o Provide assistance, coordination, and follow up on user questions,
problems, or malfunctions of all system applications, hardware and
software installed or maintained by IT.
o Reports procedures and makes suggestions for improvements to the IT
manager.


Company Details

Elegants advertisement

Cairo, Egypt

11-50 employees

Publishing and Printing

www.elegantadv.com

Sep 2012 to Dec 2013 (1 year 3 months)
Technical Support at B-Connect

Experience Details

Technical Support

IT/Software Development, Installation/Maintenance/Repair

Entry Level

*Install, Modify computer hardware and software.
*Diagnose, troubleshoot and resolve a wide range of software, hardware and
network issues LAN,WAN).
*Diagnoses and resolves end-user network or local printer problems, Scanners
problem PC hardware problems and e-mail, Internet, and local-area network
access problems.


Company Details

B-Connect

Cairo, Egypt

51-100 employees

Computer Software

www.bconnect-egypt.com

Dec 2009 to Dec 2011 (2 years)

Education

Bachelor's Computer Science in Information Technology

Education Details

Bachelor's Computer Science

Information Technology, Computer Science

Zagazig University, Egypt

Not specified

N/A

N/A

Zagazig University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

COLLEGE SAINT JOSEPH-KHORONFISH

Egypt

2005

A / Excellent / 85 -100%

N/A

COLLEGE SAINT JOSEPH-KHORONFISH
2005

Certifications

MSCA 2012
Sep 2014

Certificate details

MSCA 2012

Sep 2014

N/A

N/A

License E966-2638 - September 2014

CompuTek

N/A

Training and Courses

Training/Course Details

Graphic Design Diploma

Feb 2012

YAT

N/A

Training/Course Details

MSCA 2012

Sep 2014

Computek

N/A

Training/Course Details

Advanced Business Writing

Nov 2016

Corevisory Attendance

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAdvanced Business WritingArabicAttendance ManagementComputer HardwareComputer ScienceComputer SoftwareCreativeDesignEnglishFlexibleGraphic Design DiplomaHard WorkerITInformation TechnologyInformation Technology ServicesInstallationMSCA 2012MaintenanceMicrosoft SQL ServerMikroTikOrganizerProblem SolverPublishing And PrintingRepairSoftware DevelopmentSystem AdministratorTeam Foundation Server (TFS)Team PlayerTechnical SupportVMWareWHM (windows Host Manager)Window Server

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Technical Support

Technical Support

: Expert

: High

:

5-7 years

window server

window server

: Advanced

: Extreme - I love it!

:

1-3 years

Attendance Management

Attendance Management

: Advanced

: Medium

:

1-3 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: High

:

1-3 years

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

1-3 years

MikroTik

MikroTik

: Intermediate

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

1-3 years

Team Foundation Server (TFS)

Team Foundation Server (TFS)

: Intermediate

: High

:

Less than 1 year

WHM (windows host manager)

WHM (windows host manager)

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Technical Support

Technical Support

: Expert

: High

:

5-7 years

System Administrator

System Administrator

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

https://eg.linkedin.com/in/bishoy-rizk-03078293

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