Basic Info

Ahmed ElMandouh

1 year

Cairo, Egypt

Diploma

Experienced

Work Experience

Customer Service Executive at Wasla

Experience Details

Customer Service Executive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Wasla (multinational)

Cairo, Egypt

More than 1000 employees

Human Resources

http://wasla.com/

May 2015 to present (1 year 7 months)
Workshops Leader (volunteer) at St. Andrew's Refugee Services

Experience Details

Workshops Leader (volunteer)

Education/Teaching, Training/Instructor

Student

N/A


Company Details

St. Andrew's Refugee Services (multinational)

Cairo, Egypt

11-50 employees

Education

http://stars-egypt.org/

May 2014 to present (2 years 7 months)
Customer Service Agent at Etisalat Misr

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

N/A


Company Details

Etisalat Misr

6 october city, Egypt

More than 1000 employees

Telecommunications

http://www.etisalat.com/

Jan 2015 to May 2015 (4 months)
Customer Service (intern) at Amideast

Experience Details

Customer Service (intern)

Customer Service/Support

Student

N/A


Company Details

Amideast

Dokki, Giza, Egypt

11-50 employees

Education

http://amideast.org/

Jan 2014 to Jan 2015 (1 year)

Education

College Diploma in Libral Arts and Sciences

Education Details

College Diploma

Libral Arts and Sciences

USIP, Egypt

Not specified

N/A

N/A

USIP
2012 - 2014
High School - American diploma

High School Details

American diploma

Modern American Schools

Egypt

2012

A / Excellent / 85 -100%

N/A

Modern American Schools
2012

Certifications

Mini MBA
Jul 2015

Certificate details

Mini MBA

Jul 2015

N/A

N/A

N/A

British Council

N/A

ICDL
Nov 2011

Certificate details

ICDL

Nov 2011

N/A

N/A

N/A

UNSCO

N/A

This profile is fresh!
Last update 30 days ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicBusiness PlanningBusiness-orientedCreativeCustomer ServiceCustomer Service AgentCustomer Service ExecutiveDetails-orientedEducationEnglishHuman ResourcesICDLInitiativeInternetLeaderLibral Arts And SciencesMicrosoft WordMini MBASt. Andrew's Refugee ServicesSupportTelecommunicationsWaslaWorkshops Leader

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

1-3 years

Business Planning

Business Planning

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Business-oriented, Creative, Initiative, Details-oriented

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