Basic Info

Basma Khaled

1 year

Cairo,Egypt, Egypt

High School

Student

Work Experience

Call center agent at Vodafone UK

Experience Details

Call center agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

cairo, giza, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2014 to present (2 years 3 months)
Receptionist (intern) at The park hotel

Experience Details

Receptionist (intern)

Customer Service/Support, Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

The park hotel

vizag, India

More than 1000 employees

Hospitality/Hotels

N/A

Jun 2016 to Oct 2016 (4 months)
Reciptionest at Body works studio

Experience Details

Reciptionest

Customer Service/Support

Entry Level

N/A


Company Details

Body works studio

Cairo, Egypt

11-50 employees

Sports

N/A

Oct 2015 to Apr 2016 (6 months)
Floorwalker at Vodafone

Experience Details

Floorwalker

Customer Service/Support

Experienced (Non-Manager)

Support agents on call and new commers (system wise)


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2015 to Sep 2015 (1 month)
Intern writer (intern) at TeenStuff magazine

Experience Details

Intern writer (intern)

Writing/Editorial

Student

N/A


Company Details

TeenStuff magazine

Cairo, Egypt

51-100 employees

Writing and Editing

N/A

Jul 2012 to Aug 2012 (1 month)

Achievements


3rd place in Cairo’s championship-2007 3rd place in the ambassador’s cup taekwondo championship-2009

Education

High School - Thanaweya Amma

High School Details

Thanaweya Amma

El salam Collage

Egypt

2014

A / Excellent / 85 -100%

N/A

El salam Collage
2014

Training and Courses

Training/Course Details

soft skill

Aug 2012

AIESEC

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAdvertisingArabicCall Center AgentCreativeCustomer ServiceEditorialEnglishFloorwalkerFoodFrenchHandles StressHard WorkerHospitalityHotelsIntern WriterItalianMicrosoft PowerPointMicrosoft WordMusicOrganizerPlannerPublic RelationsReceptionistReciptionestSocial MediaSoft SkillSportsSupportTelecommunicationsTourismTravelVideo EditingVodafone UKWorkoutWritingWriting And Editing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Italian

Italian

: Intermediate

: Beginner

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Medium

:

Less than 1 year

Video Editing

Video Editing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: Medium

:

1-3 years

writing

writing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

advertising

advertising

: Beginner

: Extreme - I love it!

:

Less than 1 year

public relations

public relations

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Organizer, Handles Stress

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