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Passant Khalifa

Supplier Quality Assurance at LSG Sky Chefs Catering Egypt (Lufthansa Service Group)

Cairo, Egypt

Work Experience

  • Supplier Quality AssuranceFull Time

    LSG Sky Chefs Catering Egypt (Lufthansa Service Group)

    Feb 2020 - Present -5 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Perform Purchasing specifications for all LSG products through committee from Q.A, Production and procurement. • ensure all suppliers are compliance to Lufthansa standards through implementation of LSG Food Safety and Quality requirements. • Perform sensory meal evaluation for all meals by committee from Quality, production sales & procurement (sensory panelist team) either by meal taste evaluation or cheftable inspection or portion control inspection for the following airlines (Lufthansa, British Airways, Air France, Swiss air Sichuan Airlines Flights, Egypt Air, Oman Air, Nile Air, Royal Air Maroc, KLM, Turkish airlines, VIP Flights.) • Formally document all complaint data including closing results and prepare complaint reports and monitor KPIs. • communicate with suppliers to develop raw material selection and processing to improve product quality and update Purchasing specifications. • Conduct Supplier Audits according to audit plan & supplier approval requirements including closing out findings with suppliers, formally documents and maintain audits finding reports /Raw material selection / action plans/ corrective actions. • Follow up with suppliers on status of action plan to ensure closure of actions. • Receive all complaints related to all products and evaluate complaint information. • Communicate complaints to suppliers and follow up to ensure timely complaint investigation, escalation and closure of corrective actions. • Follow up lab results of supplier products. • Perform inspection for equipment handling • Ensure that all suppliers signed Quality agreement & List of Restricted Meal Components for Supplier’ (this includes the purchasing of Ready-To-Eat airline meals).
  • Food Safety & Quality/HygienistFull Time

    LSG Sky Chefs Catering Egypt (Lufthansa Service Group)

    Feb 2019 - Feb 2020 -1 yr

    Egypt , Cairo

    • Job Details:• conduct internal inspections and/or external audits which also documented in the CAQS (Computer-Aided Quality System) database and are part of the monthly quality report provided to top management. • Investigate and respond to customer complaints (all food-borne incidents). • Handle and check special customer requirements like halal, kosher, vegetarian, allergens meals. • Take Microbiological corrective actions (taking swabs, sampling, on job training). • Make needed SOPs, work instructions and posters. • Take decisions regarding food when aircraft delayed or cancelled. • Perform inspection for equipment handling. • Take Microbiological corrective actions (taking swabs, sampling, on job training). Verify (HACCP) logs and other documents are accurately completed on a daily basis (During Daily Tour).
  • Food Hygiene& Hospitality Auditor & ConsultantFull Time

    AHDO– Arab Health and Development Corporation

    Jan 2018 - Feb 2019 -1 yr, 1 month

    Egypt

    • Job Details:Conduct and trained on the following list of services by AHDO: • Auditing • Food Safety Consultation • Second Party Audit • Legionella Protocol • Sampling (how to take food samples) • Mystery shopper audits for restaurants (Beano’s Café, La Poire Café, Ovio Restaurant) At the the following places: • Katameya Heights Golf and Tennis Resort. • Astrum Markets. (catering company) • La Poire Factory. • El Koubesy Company. (Juice factory) • The Fruit Republic. (juice factory) • Saudi German Hospital in Cairo • Four Seasons Hotel Cairo at The First Residence • Helnan Palestine Hotel Alexandria
  • Junior VeterinarianFull Time

    International Veterinary Hospital & Pet Motel

    Jan 2017 - Apr 2017 -3 months

    Egypt

    • Education

      • Technical Diploma in Microbiology

        Cairo University (CU)

        Jan 2020 - Jan 2021 - 1 Year

      • Bachelor's Degree in Veterinary Medicine

        Cairo University (CU)

        Jan 2012 - Jan 2017 - 5 yr

      • High School - Thanaweya Amma

        • Ahmed Zewail Experimental Language School

        Jan 2012 

      Activities

      • Volunteer at Resala Charity Organization - جمعية رسالة للاعمال الخيرية

        Volunteering

        Apr 2011 - Mar 2014 -2 yrs, 11 months

      Achievements

      solar system project at Faculty pf engineering Cairo university

      Skills

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      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Lead Auditor ISO 9001:2015 - Quality Management systems

        IRCA Global·2020
      • Lead Auditor FSSC 22000 Version 5 - Food Safety Management systems

        IRCA Global·2020
      • Halal Champions Training Program in Johannesburg

        Lufthansa Group·2020
      • Highfield Level 4 Award in Managing Food Safety in Catering

        Highfield·2019
      • Highfield Level 3 Award in HACCP for Catering

        Highfield·2019
      • HACCP level 2 in Catering

        AHDO– Arab Health and Development Corporation·2018
      • Food Safety level 1 &2 in catering

        AHDO– Arab Health and Development Corporation·2018
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