Basic Info

Bahy Rafla

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

HR Specialist at RET

Experience Details

HR Specialist

Human Resources

Entry Level

- Recruitment & Selection.
- Responsible for recruiting staff for vacant or needed vacancies.
- Responsible for candidates filtration & selection after thorough examinations & interviewing.
- Update needed job descriptions for current / new jobs.
- Review career development plans that ensure that all employees receive suitable training, regular feedback and coaching to enhance their performance.


Company Details

RET

cairo - ismailia, Egypt

1-10 employees

Human Resources

N/A

Feb 2016 to present (10 months)
Freelance English and Hebrew speaking Tourist leader guide and Translator at Travco, Blue Sky, Thomas Cook, Abercrombie & Kent and Royalty Egypt Tours

Experience Details

Freelance English and Hebrew speaking Tourist leader guide and Translator

Tourism/Travel

Manager

- Guiding a VIP groups coming mainly from USA, UK, IL and Canada.
- Guiding tours to all the historical and touristic places in Cairo, Giza, Luxor,
- Aswan, Sinai, Oasis and also to the Christian monasteries
- Handling guests from and to the airport.
- Selling optional tours to several areas in Egypt.
- Freelance translator in English, Hebrew and Arabic languages “vice versa “.


Company Details

Travco, Blue Sky, Thomas Cook, Abercrombie & Kent and Royalty Egypt Tours

Egypt, Egypt

11-50 employees

Travel and Tourism

N/A

Sep 2007 to Jan 2016 (8 years 4 months)
Interpreter and Translator at Rockland Health Center

Experience Details

Interpreter and Translator

Writing/Editorial

Experienced (Non-Manager)

Arabic and Hebrew interpreter and translator.


Company Details

Rockland Health Center

NY, United States

101-500 employees

Translation and Localization

N/A

Jan 2015 to Aug 2015 (7 months)
Social Counselor and Administrator at Charity of Egypt

Experience Details

Social Counselor and Administrator

Administration

Experienced (Non-Manager)

- Meeting and interviewing the refuges and open a new case for them.
- Working with the medical field to provide them a medical assistant.
- Filing and saving their data on our database using Microsoft word and Excel.
- Playing an important role between the refuges and the UNHCR staff to explain their situations in order to take a decision to help them.
- Managing the payroll and new ATM cards in order to give them to the refuges in the exact time monthly.
- Handing out a food assistant to the refuges and Finding them a shelters and lawyers sometimes.
- Providing them by any information they need.
- Making a home visit in order to help them.
- Handling their anger and driving them to the right place.


Company Details

Charity of Egypt

Cairo, Egypt

N/A

Non-Profit Organizations

N/A

Nov 2012 to Sep 2014 (1 year 10 months)
Telephone operator and Receptionist at Zoser Hotel

Experience Details

Telephone operator and Receptionist

Tourism/Travel

Entry Level

- Answering and making calling and Making a daily wake up calls.
- Solving guest’s problems and taking orders through phones
- Following up with the travel agencies and tour leaders and guides.
- Making check in and out for guests and reviewing the reservations.
- Using Opera and Fidelio programs.


Company Details

Zoser Hotel

Cairo, Egypt

11-50 employees

Travel and Tourism

N/A

Aug 2008 to Aug 2009 (1 year)

Achievements


- Launched some pages and websites on the digital media. - Successfully dealt with the American society in USA and found a good job in short time. - Speaking 3 languages fluently. - Got a good experience dealing with the visas process. - Successfully handled many hard situations and saved a big money for my companies. - Traveled to many countries such as USA – Greece – Italy – Germany – Russia. - Achieved the customer satisfaction in all my works. - Always improving myself especially in computer and language skills.

Education

Bachelor's Degree in History

Education Details

Bachelor's Degree

History

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nile language school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Nile language school
2003

Certifications

ICDL
Jun 2016

Certificate details

ICDL

Jun 2016

N/A

N/A

N/A

Cairo University

N/A

Certificate details

English language Course

Jan 2006

N/A

N/A

N/A

American University in Cairo

N/A

Training and Courses

Training/Course Details

Human Resources Diploma

Dec 2016

American University in Cairo

American University in Cairo (in process)

Training/Course Details

HR Management Diploma

Sep 2016

EgyCham

HR Management Diploma (35hrs) at EgyCham, Sep2016, Accredited by Ain Shams University.

Training/Course Details

Ticketing and Reservation Diploma (Amadeus System)

Aug 2016

Screen Training Center

Ticketing and Reservation Diploma (Amadeus System) at Screen Training Center, Aug2016

Training/Course Details

Communication skills & Human development course

Jan 2013

Canadian Training Center

Communication skills & Human development course at Canadian Training Center, Jan2013

Training/Course Details

Tour guiding Diploma

Oct 2011

Sinai High institute for tourism and hotels

Tour guiding Diploma (2yrs) at Sinai High institute for tourism and hotels, Sep2011

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe PhotoshopAnalyticalArabicCommunication Skills & Human Development CourseCreativeCreativityDealing With PeopleEditorialEnglishEnglish Language CourseFreelance English And Hebrew Speaking Tourist Leader Guide And TranslatorGermanHR Management DiplomaHR SpecialistHTMLHard WorkerHelping And Assisting PeopleHistoryHuman ResourcesHuman Resources DiplomaICDLInternet UsingInterpreter And TranslatorJavaLeaderLearning New ProgramsMCSAMS OfficeMeeting New PeopleMicrosoft OfficeNon-Profit OrganizationsPhotoshopProblem SolverSocial Counselor And AdministratorSpeaking Many LanguagesTelephone Operator And ReceptionistTicketing And Reservation Diploma (Amadeus System)Tour Guiding DiplomaTourismTranslationTranslation And LocalizationTravelTravel And TourismWorking Hard And SmartWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

MCSA

MCSA

: Expert

: Extreme - I love it!

:

Less than 1 year

HTML

HTML

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet using

Internet using

: Expert

: Extreme - I love it!

:

More than 7 years

Photoshop

Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

Translation

Translation

: Expert

: Extreme - I love it!

:

More than 7 years

Java

Java

: Little knowledge

: Little

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/bahy-rafla-hrm-dhr-19699941?trk=hp-identity-photo

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