Bahija Makki

Ceo Personal AssistantFull Time

Branch ManagerFull Time

• Job Details:• Implementing policies and procedures to ensure employees adhere to company standards. • Distributing tasks, roles and defining responsibilities. • Set the working schedule for employees. • Provide the management with monthly reports. • Provide knowledge with other branches and headquarters. • Resolve customer complaints. • Ensure achieving all customers satisfaction. • Performing branch inventory controls and keeping quality standards high for audits. • Weekly meeting with the branch staff to review the the achieved numbers and the variance from the target. • Checks cleanliness and readiness of the branch.

Quality ManagerFull Time

• Job Details:• Create / Set branches work process and quality standard for the branches. • Provide training for the old and new staff including the branch manager to enhance there commitment to the work process and quality rules. • Daily visits to the branches to check the quality of service and the employees performance. • Prepare reports for the management about the quality of service and the employees performance. • Provide solutions for any problems that may any branch face. • Discuss the company future plans during the monthly meeting. • Establish new branches and to ensure that the branch will success, grow and get higher market share.