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Bahi Eldeen Mohamed hegazy

Customer Support Representative

Nasr City, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Qnb Alahli

    Feb 2024 - Oct 2024 -8 months

    Egypt , Cairo

    • Job Details:- Arranges appointments for meeting potential customers to offer the products and services and get feedback from customers or prospects and share them with internal teams as appropriate. - Provides the Sales Manager with daily periodic reports of visits, i.e. Sales achievements, issues and challenges, customers’ feedback and any suggestions in order to help the team in achieving its targets. - Negotiate/close deals and handle complaints or objections. - Responsible for unsecured products such as loans and credit cards.
  • Human Resources GeneralistFull Time

    Elmoalmen Hospital

    Jan 2021 - Sep 2023 -2 yrs, 8 months

    Egypt , Monufya

    • Job Details:- Contribute to the amendment of the organizational and administrative structure - Preparing job descriptions, advertising vacant positions, and managing the employment process - Orientating new employees and training existing employees - Monitoring employee performance - Ensuring meticulous implementation of payroll and benefits administration - Ensuring accurate and proper record-keeping of employee informational electronic and digital format
  • Hr AdministratorInternship

    Builders

    Sep 2020 - Dec 2020 -3 months

    • Business Development SpecialistFull Time

      EventX

      Mar 2020 - Jan 2021 -10 months

      Egypt , Monufya

      • Job Details:- Increasing the company's annual sales by 25% and developing a mechanism to implement it. - Study the needs of the market and competitors and make proposals on how to develop the services provided and the possibility of adding new marketing services. - Building and maintaining excellent client relationships. - Training and managing the junior sales team to reach the required efficiency and contribute to achieving the required sales target.
    • Education

      • Bachelor's Degree in Business Administration

        Menoufia University

        Jan 2021 

      Activities

      • President at Enactus

        Student Activity

        Sep 2019 - Aug 2020 -11 months

      • Hr Directors at Enactus

        Student Activity

        Sep 2018 - Sep 2019 -1 year

      • Team Member at Enactus

        Student Activity

        Oct 2017 - Sep 2018 -11 months

      • Teamleader at Life Makers Foundation

        Volunteering

        May 2012 - May 2014 -2 years

      Skills

      • Business Development
      • Marketing
      • Sales Target
      • B2B Sales
      • Event Planning
      • Marketing Strategy
      • Marketing Operations
      • B2C Sales
      • Human Resources (HR)
      • Recruitment
      View More

      Languages

      • Arabic

        Fluent
      • English

        Intermediate

      Training & Certifications

      • MOS

        UCCD·2021
      • Business English

        The council·2020
      • Human resources management Diploma

        The council & Core·2020
      • Soft Skills

        The council·2020
      • Human resources management diploma

        Britich foundation·2019
      • TOT

        Tahrir lounge·2016
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