
Bahi Eldeen Mohamed hegazy
Customer Support Representative
Nasr City, Cairo, EgyptWork Experience
Customer Support RepresentativeFull Time
- Job Details:- Arranges appointments for meeting potential customers to offer the products and services and get feedback from customers or prospects and share them with internal teams as appropriate. - Provides the Sales Manager with daily periodic reports of visits, i.e. Sales achievements, issues and challenges, customers’ feedback and any suggestions in order to help the team in achieving its targets. - Negotiate/close deals and handle complaints or objections. - Responsible for unsecured products such as loans and credit cards.
Human Resources GeneralistFull Time
Elmoalmen Hospital
Jan 2021 - Sep 2023 -2 yrs, 8 months
Egypt , Monufya
- Job Details:- Contribute to the amendment of the organizational and administrative structure - Preparing job descriptions, advertising vacant positions, and managing the employment process - Orientating new employees and training existing employees - Monitoring employee performance - Ensuring meticulous implementation of payroll and benefits administration - Ensuring accurate and proper record-keeping of employee informational electronic and digital format
Business Development SpecialistFull Time
EventX
Mar 2020 - Jan 2021 -10 months
Egypt , Monufya
- Job Details:- Increasing the company's annual sales by 25% and developing a mechanism to implement it. - Study the needs of the market and competitors and make proposals on how to develop the services provided and the possibility of adding new marketing services. - Building and maintaining excellent client relationships. - Training and managing the junior sales team to reach the required efficiency and contribute to achieving the required sales target.
Education
Bachelor's Degree in Business Administration
Menoufia UniversityJan 2021
Activities
President at Enactus
Student Activity
Sep 2019 - Aug 2020 -11 months
Hr Directors at Enactus
Student Activity
Sep 2018 - Sep 2019 -1 year
Team Member at Enactus
Student Activity
Oct 2017 - Sep 2018 -11 months
Teamleader at Life Makers Foundation
Volunteering
May 2012 - May 2014 -2 years
Skills
- Business Development
- Marketing
- Sales Target
- B2B Sales
- Event Planning
- Marketing Strategy
- Marketing Operations
- B2C Sales
- Human Resources (HR)
- Recruitment
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
MOS
UCCD·2021Business English
The council·2020Human resources management Diploma
The council & Core·2020Soft Skills
The council·2020Human resources management diploma
Britich foundation·2019TOT
Tahrir lounge·2016