
Baher Mohamed abd Elrheem
Ramp team leader at Air Arabia
Ain Shams, Cairo, EgyptWork Experience
Ramp team leaderFull Time
- Job Details:1. Supervise Ramp Operations: - Oversee baggage loading/unloading, aircraft towing, pushback, and marshaling activities. - Ensure all turnaround activities are performed efficiently and on time. 2. Team Coordination: - Assign tasks to ramp agents and monitor their performance. - Conduct shift briefings and communicate flight schedules and safety reminders. 3. Safety Compliance: - Enforce safety procedures and ensure proper use of personal protective equipment (PPE). - Monitor ramp area for hazards and immediately address or report safety issues. 4. Equipment Management: - Ensure ground service equipment (GSE) is used properly and safely. - Report and track equipment malfunctions or maintenance needs. 5. Flight Handling: -Guide aircraft during arrival and departure using marshaling signals. - Coordinate aircraft pushback procedures with the flight deck and air traffic control. 6. Communication: - Serve as the main point of contact between ramp agents, flight crew, and ground control. - Provide updates to the station supervisor or operations control as needed. 7. Documentation and Reporting: - Complete and submit required shift reports, incident logs, and delay reports. - Track time logs and performance of team members
Senior Traffic Officer (check in) - Ramp supervisorFull Time
- Job Details:Loads, unloads, services, guides, and directs customer aircraft. Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner. Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger. Receives and records Customer baggage, airfreight, mail and company materials as required. Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities. Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Traffic OfficerFull Time
Top aviation travco group
Jun 2021 - Dec 2022 -1 yr, 6 months
Egypt , Cairo
- Job Details:Greet the passengers and check their documents. Ask the passengers to present and weight all their cargo baggage. Check reservation status, and introduce to the system in case of mechanized stations. Ask passengers to remove any loose articles such as umbrellas, walking sticks, and parcels fastened to the outside of the baggage. Remove old baggage tags, if any. Check Baggage Number of pieces and weight. Give passengers their ‘Boarding Pass’. Give passengers all necessary forms to fill in. Guide connecting/transit passengers to the transit desk/lounge. Observe safety regulations while aircraft is in transit and passengers are on board. Check with the passenger the visa and all paper that he is valid to travel to the destination
Aviation security officerFull Time
Tiger aviation service
Sep 2019 - Aug 2021 -1 yr, 11 months
Egypt , Cairo
- Job Details:Handling Ramp duties. Overall responsible for handling the Airport Service. Completes written and electronic reports and forms. Assists in preparation for and handling emergency situations. Provide Customer Support over phone and call management. Solve the passengers' problem and motivate the under command employees. Responds to aircraft and other airport emergencies and performs duties as directed.
Education
Faculty of commerce in Accounting
Ain Shams University (ASU)Jan 2015 - Jan 2019 - 4 yr
Skills
- Customer Service
- Customer Service Management
- Customer Support
- Microsoft Office
- Microsoft Word
- Retail Business
- Aviation
- Finance
- draw
- Digital Marketing
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Languages
English
Advanced
Training & Certifications
SMS - Safety Management System
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