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Baher Wasfi Abdalla

Senior account manager

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Senior account managerFull Time

    MedGulf / Prime-Health

    Oct 2018 - Mar 2021 -2 yrs, 5 months

    • Personal banking representativeFull Time

      HSBC

      Apr 2017 - Jul 2018 -1 yr, 3 months

      • financial planner / Sales AgentFull Time

        chubb Insurance / Ace Life Insurance

        Dec 2013 - Apr 2017 -3 yrs, 4 months

        • Education

          • Master's Degree in MBA in International Business

            International University of Applied Sciences (IUBH)

            Jan 2022 

          • BA in Accounting English department

            Benha University

            Jan 2006 - Jan 2010 - 4 yr

          • High School - Thanaweya Amma

            Tawfeek Secondary School

            Jan 2006 

          Achievements

          I was handling one of the top three challenging accounts with -my current employer (MedGulf). Provided the starting point for our IT department to upgrade existing claim management system which resulted in over all improvement in our service to all clients. An exceptional track record in managing and operating a massive insurance portfolio exceeding 75 million EGP with impressive results, and the ability to maintain loss ratio by converting losses into profit with a growth rate of 30%. Successfully streamline the clients consumption to better fit their desired budgets through: -Network Optimization. -Coordinate with call center to handle cases in the most efficient manner

          Skills

          • Customer Relations
          • Retail Sales
          • Health Operations
          • Data Analysis
          • Operations Management
          • Key Account Management
          • Leadership
          • Sales Plans
          • Collection
          • Insurance
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          Languages

          • Arabic

            Fluent
          • English

            Advanced

          Training & Certifications

          • Course in Basics of Insurance brokers Licensing Program at The Egyptian Financial Supervisory Authority (EFSA)

            The Egyptian Financial Supervisory Authority (EFSA)·2015
          • English course (general & conversation)

            Reach out·2014
          • Microsoft Certified Application Specialist

            Yat education center·2009
          • Microsoft office 2007 (MCAS)

            Yat education center·2009
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