Basic Info

Bahaa Khalifa

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Specialist at IMI International

Experience Details

Recruitment Specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

IMI International

Cairo, Egypt

101-500 employees

Recruitment and Staffing

www.imi-intl.com

Jan 2017 to present (7 months)
Customer service representative at CIB Bank

Experience Details

Customer service representative

Banking

Entry Level

N/A


Company Details

CIB Bank

Giza, Egypt

More than 1000 employees

Banking

cibeg.com

Oct 2016 to Jan 2017 (3 months)
Customer care representative at Teleperformance Egypt

Experience Details

Customer care representative

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance Egypt

Cairo, Egypt

More than 1000 employees

Consumer Services

https://www.teleperformance.com

Jul 2015 to Feb 2016 (7 months)
Customer care Representative at Vodafone UK

Experience Details

Customer care Representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.com

Dec 2014 to Jul 2015 (7 months)
Guest service agent at Novotel hotel

Experience Details

Guest service agent

Hospitality/Hotels/Food Services

Entry Level

N/A


Company Details

Novotel hotel

South Sinai, Egypt

101-500 employees

Hospitality/Hotels

N/A

Mar 2013 to Sep 2013 (6 months)

Achievements


one of the top ten at the faculty degree .

Education

Bachelor's Degree in tourism & hotels managment

Education Details

Bachelor's Degree

tourism & hotels managment

Suez Canal University, Egypt

B / Very Good / 75 - 85%

hotel managment

N/A

Suez Canal University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

belbies secondary school

Egypt

2008

A / Excellent / 85 -100%

N/A

belbies secondary school
2008

Training and Courses

Training/Course Details

communication skills

Nov 2014

vodafone egypt

N/A

Training/Course Details

customer care

Nov 2014

vodafone egypt

N/A

Training/Course Details

marketing course

Mar 2010

scu developing center

N/A

Training/Course Details

cross culture

Nov 2014

vodafone egypt

N/A

Training/Course Details

Interactive selling

Nov 2014

vodafone egypt

N/A

Training/Course Details

Bussiness writing

Nov 2014

vodafone egypt

N/A

Training/Course Details

front office training

Mar 2013

Novotel Sharm El Sheikh

N/A

Training/Course Details

Stress Managment

Nov 2014

vodafone egypt

N/A

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBankingBussiness WritingCall Center IndustryCommunication SkillsConsumer ServicesCreativeCross CultureCustomer CareCustomer Care RepresentativeCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishFlexibleFood ServicesFront Office TrainingGuest Service AgentHospitalityHotel ManagmentHotelsHuman ResourcesInteractive SellingMarketing CourseMicrosoft OfficeOrganizerPlannerReadingRecruitment And StaffingRecruitment SpecialistRussianSportsStress ManagmentSupportTelecommunicationsTourism & Hotels Managment

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Russian

Russian

: Intermediate

: Intermediate

: Intermediate

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

call center industry

call center industry

: Expert

: Extreme - I love it!

:

1-3 years

hotel managment

hotel managment

: Advanced

: High

:

Less than 1 year

Key Skills

Planner, Customer-oriented, Creative, Organizer, Flexible / Adaptive

Like Bahaa`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Bahaa's full profile and find more great talent and professionals to join your team.