Basic Info
Bahaa Khalifa
4 years
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Recruitment Specialist at IMI International
Experience DetailsRecruitment Specialist Human Resources Experienced (Non-Manager) N/A Company DetailsIMI International Cairo, Egypt 101-500 employees Recruitment and Staffing www.imi-intl.com
Jan 2017 to present (7 months)
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Customer service representative at CIB Bank
Experience DetailsCustomer service representative Banking Entry Level N/A Company DetailsCIB Bank Giza, Egypt More than 1000 employees Banking cibeg.com
Oct 2016 to Jan 2017 (3 months)
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Customer care representative at Teleperformance Egypt
Experience DetailsCustomer care representative Customer Service/Support Entry Level N/A Company DetailsTeleperformance Egypt Cairo, Egypt More than 1000 employees Consumer Services https://www.teleperformance.com
Jul 2015 to Feb 2016 (7 months)
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Customer care Representative at Vodafone UK
Experience DetailsCustomer care Representative Customer Service/Support Entry Level N/A Company DetailsVodafone UK Cairo, Egypt More than 1000 employees Telecommunications http://www.vodafone.com
Dec 2014 to Jul 2015 (7 months)
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Guest service agent at Novotel hotel
Experience DetailsGuest service agent Hospitality/Hotels/Food Services Entry Level N/A Company DetailsNovotel hotel South Sinai, Egypt 101-500 employees Hospitality/Hotels N/A
Mar 2013 to Sep 2013 (6 months)
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Education
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Bachelor's Degree in tourism & hotels managment
Education DetailsBachelor's Degree tourism & hotels managment Suez Canal University, Egypt B / Very Good / 75 - 85% hotel managment N/A Suez Canal University
2008 - 2012
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High School - Thanaweya Amma
High School DetailsThanaweya Amma belbies secondary school Egypt 2008 A / Excellent / 85 -100% N/A belbies secondary school
2008
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Training and Courses
Training/Course Detailscommunication skills Nov 2014 vodafone egypt N/A |
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customer care at vodafone egypt
Nov 2014
Training/Course Detailscustomer care Nov 2014 vodafone egypt N/A |
Training/Course Detailsmarketing course Mar 2010 scu developing center N/A |
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cross culture at vodafone egypt
Nov 2014
Training/Course Detailscross culture Nov 2014 vodafone egypt N/A |
Training/Course DetailsInteractive selling Nov 2014 vodafone egypt N/A |
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Bussiness writing at vodafone egypt
Nov 2014
Training/Course DetailsBussiness writing Nov 2014 vodafone egypt N/A |
Training/Course Detailsfront office training Mar 2013 Novotel Sharm El Sheikh N/A |
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Stress Managment at vodafone egypt
Nov 2014
Training/Course DetailsStress Managment Nov 2014 vodafone egypt N/A |
Last update 15 days ago.
Profile Skills and Keywords
AdaptiveArabicBankingBussiness WritingCall Center IndustryCommunication SkillsConsumer ServicesCreativeCross CultureCustomer CareCustomer Care RepresentativeCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishFlexibleFood ServicesFront Office TrainingGuest Service AgentHospitalityHotel ManagmentHotelsHuman ResourcesInteractive SellingMarketing CourseMicrosoft OfficeOrganizerPlannerReadingRecruitment And StaffingRecruitment SpecialistRussianSportsStress ManagmentSupportTelecommunicationsTourism & Hotels ManagmentSelf-assesed Skills
Fields of Expertise
customer service
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call center industry
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hotel managment
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