profile-img

Bahaa Magdy Edris

Assistant Chief Concierge

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • Assistant Chief ConciergeFull Time

    The Nile Ritz-Carlton

    Sep 2018 - Present -6 yrs, 10 months

    Egypt , Cairo

    • Concierge SupervisorFull Time

      The Nile Ritz-Carlton

      Apr 2017 - Aug 2018 -1 yr, 4 months

      Egypt , Cairo

      • Concierge AgentFull Time

        The Nile Ritz-Carlotn

        Jul 2015 - Mar 2017 -1 yr, 8 months

        Egypt , Cairo

        • Job Details:- First employee of the line staff to be recognized for learning and presenting The Ritz-Carlton philosophy. - Recommended to be the learning coach of the team, certified as a learning coach. - Starting May 2016, acted as Concierge Supervisor.

      • Sales & Customer Service representativeFull Time

        Sun International For Tourism

        Aug 2014 - May 2015 -8 months

        Egypt , Red Sea

        • Job Details:- Welcoming arriving guests and supplying all required info about resort and residing hotel. - Handling any complaints and following up on pending cases regarding hotel rooms & facilities. - Selling optional excursions.

        • Education

        • Bachelor Of Tourism & Hotels in Tour Guidance

          Helwan University

          Jan 2007 - Jan 2010 - 3 yr

        • High School - Thanaweya Amma

          Omar Ibn El-Khattab Secondary School

          Jan 2006 

        Skills

        • Tourism
        • Microsoft Word
        • Internet
        • Customer Service
        • Hospitality
        • Microsoft Windows
        • Microsoft Powerpoint
        • Microsoft Excel
        • Operations Management

        Languages

        • Arabic

          Fluent

        • English

          Fluent

        • Italian

          Advanced

        Training & Certifications

        • Italian Language Course

          The Salizian Institute·2009
        Share this Profile