BI
Bahaa ibrahim
Technical Support at Google (Teleperformance Greece)
Piraeus, GreeceWork Experience
Google (Teleperformance Greece)
Jan 2024 - Present -1 yr, 8 months
Greece
- Job Details:Experienced technical support professional, skilled in resolving a diverse range of issues for customers utilizing Google's suite of products and services, including Google Play Store, Google One, and various subscription-based offerings.
Microsoft (Concentrix)
Dec 2022 - Oct 2024 -1 yr, 10 months
Egypt
- Job Details:Demonstrated expertise in providing efficient technical support and troubleshooting assistance to customers utilizing the Microsoft 365 productivity and collaboration suite.
Huawei (Foundever)
Nov 2021 - Oct 2022 -11 months
Egypt
- Job Details:Adept at providing technical assistance and troubleshooting for Huawei devices and products.
Education
Bachelor's Degree in Management and Information System
Elobour AcademyJan 2018 - Jan 2021 - 3 yr
Skills
- Technical Documentation
- Proficient in Microsoft Exchange
- Proficient in Microsoft Teams
- Proficient in Microsoft Outlook
- Experienced in Office 365 administration
- Remote Troubleshooting
- Excellent customer service
- Strong problem-solving skills
- Analytical Skills
- cross-functional collaboration
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Languages
Arabic
FluentGerman
BeginnerEnglish
Beginner